Trouble with Comments in 3.1.3 > Support

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Subject: Trouble with Comments in 3.1.3

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Scott Brown
Posts:3
Bronze Member

07/05/2009 2:10 AM
I seem to be unable to submit Comments when not logged in. When the Post Comment button is clicked nothing happens. IE 8 gives the following error, but Firefox gives no indication of any trouble. ********************* Webpage error details Message: 'uvgCaptcha.value' is null or not an object Line: 616 Char: 6 Code: 0 URI: http://www.laughingraven.org/LRPTheater/ScreeningRoom/TabId/167/VideoId/90/Little-Boba-High-Bandwidth.aspx ********************** Referenced file - VideoComments.ascx Ratings work fine with both logged in and logged off users.

Pengtsen R
Posts:11264

07/05/2009 9:57 AM
it's weird, I didn't get this report before. the reason is, on your web page, the captcha textbox name is dnn:ctr633:VideoComments:ctlCaptcha but on my website and websites or all other clients(since I didn't get this report) it should be something like this: dnn$ctr386$VideoComments$ctlCaptcha do you happen to know why? if you don't know, you can just simply search for: while(uvgCaptchaControlName.indexOf("_") > 0) uvgCaptchaControlName = uvgCaptchaControlName.replace("_", "$"); in VideoComments.ascx and change it to; while(uvgCaptchaControlName.indexOf("_") > 0) uvgCaptchaControlName = uvgCaptchaControlName.replace("_", ":");

Pengtsen R http://www.bizmodules.net

Scott Brown
Posts:3
Bronze Member

07/05/2009 11:16 AM
That did the trick! I can't imagine why my site would be different. I do a lot of software research, but have never had any trouble with the site. Thanks for the quick reply

Pengtsen R
Posts:11264

07/05/2009 10:08 PM
it seems to be a problem with "IdSeparator", on your site it's set to :, in default it's $

Pengtsen R http://www.bizmodules.net

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Forums > Ultra Video Gallery > Support Questions > Trouble with Comments in 3.1.3