I can fully understand your mood at this moment. you purchased this product and find some trouble when use it. but I didn't agree with you on some issue.

Yes, currently your visitor have to rotate a picture every time, but it is not a bug, this module is designed in this way, generally it is suggested to upload photos in correct orientation and the rotate button is just used to privide a different view for the visitor.

And you said "this product promised so much but delivered so little", I did't agree with you on this point too : ), I don't think I have promised anything and didn't deliver it, every promise I made are delivered (maybe the only exception is the release date of UPG 2.5 was delayed?). this is the first time I hear about that. you know, I care on customer satisfication very much, I've been trying my best to make my customer satisfied.

Now let's back to your problem. actually I do get some feature requirements about the ability to rotate a photo and I have told the requestor this feature will be included in UPG 3.0. currently I'm working on this version, I have implemented flickr integrate feature, sub album feature. and some other features, I think I'll be working on the rotation feature only some days later.

And, If you have told me your problem before (I can't remember whether you have talked with me about it, but I never know you are in such a deep trouble), I think we could solve it in many ways. even developing a free tool for you to rotate bulk photos is ok!

Thanks, please let know if you are in trouble in the feature.