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Forums > Ultra Media Gallery > Support Questions
Subject: Some newly created photo albums do not display
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Author Messages
Rob Gould
Posts:5
Bronze Member
05/04/2008 6:59 PM  
Hi,

We added several photo albums to our gallery.  They were visible in the gallery right away.  However, when attempting to view them later that day, they were gone.  They are still listed in the albums section (clicking albums icon), but they no longer show on the front page of the gallery.  When I attempt to edit them from the albums icon then clicking the pencil, the delete option is no longer available.  The rights on these albums are the same as the rights on fully functioning albums.  I have attempted to view and change the albums from IE, Firefox and Safari.

Any ideas on what may be causing this?  I assume that somehow they became corrupted, but I am not sure how.  I assume that more than one person can be adding/editing albums simultaneously.  Any feedback would be greatly appreciated!

Rob Gould
Pengtsen R
Posts:5179
05/04/2008 7:18 PM  
if the delete button is disabled, maybe your album is a parent album?
Pengtsen R
http://www.bizmodules.net
Rob Gould
Posts:5
Bronze Member
05/05/2008 10:36 AM  
It is a sub-album. 
Pengtsen R
Posts:5179
05/06/2008 5:18 AM  
so is it possible to have an admin account on your website? if so, please send an email to rongers@hotmaillcom and service@bizmodules.net.
Pengtsen R
http://www.bizmodules.net
Rob Gould
Posts:5
Bronze Member
05/06/2008 12:39 PM  
All the info you need to login should be in your hotmail account. Thank you for your attention and assistance in resolving this issue :-)
Pengtsen R
Posts:5179
05/06/2008 5:52 PM  
ok, I'll talk with you by email.
Pengtsen R
http://www.bizmodules.net
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Forums > Ultra Media Gallery > Support Questions > Some newly created photo albums do not display
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