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Forums > Ultra Media Gallery > Support Questions
Subject: install error, now entire site is not working, how can I remove the module manually?
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Author Messages
janean angeles
Posts:4
Bronze Member
04/29/2008 5:17 PM  
I did a UMG 5.2 install and it added no problem, but when I attempted to go back to the module listings (or any other pages on the site for that matter) the site hangs.  I went ahead and did a rebuild of the website and this is the error I get:

Could not load type 'BizModules.UltraPhotoGallery.ucFromUPG1'. C:\Projects\Kids giving to kids\kg2k\DesktopModules\BizModules - UPGImporter\ucFromUPG1.ascx

Any idea why this would be happening?  If not, are there instructions for manually removing the module?
Pengtsen R
Posts:5179
04/29/2008 6:10 PM  
I'm not sure what problem you get, but maybe you can create a host account for me and also give me ftp access, so I can recover it for you.

you can contact me by email: rongers@hotmail.com, cc to service@bizmodules.net.

thanks.
Pengtsen R
http://www.bizmodules.net
janean angeles
Posts:4
Bronze Member
04/30/2008 7:16 AM  
I seem to be OK now.  I rolled my website/database back to a previous backup and re-uninstalled both the video and media modules.  The 2nd installation went fine and we're all good so far.  Thanks for offering to assist though. :D
Pengtsen R
Posts:5179
05/01/2008 12:24 AM  
great. let me know if you need my further assistance.
Pengtsen R
http://www.bizmodules.net
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Forums > Ultra Media Gallery > Support Questions > install error, now entire site is not working, how can I remove the module manually?
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