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Forums > Ultra Media Gallery > Support Questions
Subject: Page constantly loading
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Author Messages
database error
Posts:79
Golden Member
04/25/2008 8:43 AM  
Sorry about the bold font, it happened due to a copy/paste of the module title.

Bent Angle
Pengtsen R
Posts:5179
04/25/2008 9:16 PM  
can you check all sample galleries and tell me which galleries are not working?
Pengtsen R
http://www.bizmodules.net
Pengtsen R
Posts:5179
04/25/2008 10:16 PM  
Scott & Bent,

can you help me to do another test? in ucGallery.ascx, can you please remove all contents after line this:

[%=OutputLightboxScript%]

but remain the object tag which is inside a div tag?

if it still doesnt' work, please remove the object tag too.
Pengtsen R
http://www.bizmodules.net
database error
Posts:79
Golden Member
04/26/2008 8:56 AM  
Sample Gallery testes on affected machine:
Sample 1:working
Sample 2:working
Sample 3:Top gallery not working, bottom gallery working
Sample 4:Top gallery not working, bottom gallery working
Sample 5:working
Sample 6:working
Sample 7:Top gallery not working, bottom gallery working
Sample 8:working
Sample 9:working
sample 10:working
sample 11:working

So, it appears the top gallery is not working on pages with 2 galleries installed. I did not do complete testing, I just checked if a flash gallery loaded. Pages continued to "load constantly" even on galleries I marked as working.

Bent Angle
database error
Posts:79
Golden Member
04/26/2008 9:11 AM  
Posted By Pengtsen R on 04/25/2008 10:16 PM
Scott & Bent,

can you help me to do another test? in ucGallery.ascx, can you please remove all contents after line this:

[%=OutputLightboxScript%]

but remain the object tag which is inside a div tag?

if it still doesnt' work, please remove the object tag too.

As requested, I changed ucGallery.ascx, it would seem I removed the SWFObject script and maybe a few other scripts.  I left only the div/object/embed tags.

Using only the object tag the SWF loaded fine.  the galleries DID NOT constantly load anymore.  The javascript error "UMGContainer", which was fixed in the last build I downloaded and installed, came back when only the embed/object/div tags were used.
 
The only difference in the javascript error was instead of being in Char:93 of the script it is now in Char:84, but it is the same error otherwise.  'UMGContainerXXX' is Undefined.

Taking the test one step further, I removed everything below [%=OutputLightboxScript%], at that point the UMG gallery did not show up, the page loaded fine, and no javascript errors were thrown. 

I reloaded the release build of ucGallery.apsx (unmodified UMG5.2.2 ucGallery.aspx).

Bent Angle
database error
Posts:79
Golden Member
04/26/2008 9:28 AM  
Ok, let me slightly correct what I posted before. The javascript error I get when I made the modification to ucGallery.ascx was "UMGxxx" is undefined in Char: 84, The older javascript error was 'UMGContainerxxx' is undefined. This error doesnt have 'Container'

I have left the modified ucGallery.ascx available for veiwing here.
http://www.framemypet.com:81/OurWork/tabid/997/Default.aspx

thanks

Bent Angle
database error
Posts:79
Golden Member
04/26/2008 5:20 PM  
[script type='text/javascript']
var UMG[%=ModuleId%]
UMG[%=ModuleId%] = document.getElementById['UMG[%=ModuleId%]']
[/script]

I added this script below the object, that gets rid of the javascript error I was getting.
But that doesnt explain why SWFObject.js is locking up and causing constant page loads, maybe you can find the answer.

thanks.

Bent Angle
Pengtsen R
Posts:5179
04/27/2008 1:54 AM  
Bent, I appreciate your assistance so much.

If you leave the "script src=xxx" line and div/object/embed tag, do you still get the constant load error?
Pengtsen R
http://www.bizmodules.net
Pengtsen R
Posts:5179
04/27/2008 3:08 AM  
Bent, I did some changes to the ucGallery.ascx and apply to this website, now I invite you to browse Sampl 3 gallery which have 2 galeries, and let me know if you get these error:

1, UMGContainerxxx is undefined
2, contant loading
3, the 1st gallery is blank.

thanks.
Pengtsen R
http://www.bizmodules.net
database error
Posts:79
Golden Member
04/27/2008 11:05 AM  
Yes, they are working fine now.
All three problems are gone from the sample galleries.
I will check the date on the version up on snowcovered, is this version up on snowcovered already?

Thanks again...
and you are welcome for the help.

Bent Angle
Pengtsen R
Posts:5179
04/27/2008 4:42 PM  
no, but will be available soone.
Pengtsen R
http://www.bizmodules.net
Pengtsen R
Posts:5179
04/28/2008 5:35 AM  
Bent,

Actually there is still a problem with my last change if you use flash player 8.x.

However, I just made another change and I belive it should work in all situtations: including flash 9 and flash 8, and in all major browsers.

now I invist you the tell Sample 3 again, will as many machines and browsers as possible, especially with flash player 8.

Thank you.
Pengtsen R
http://www.bizmodules.net
database error
Posts:79
Golden Member
04/28/2008 11:33 PM  
Sample Gallery tests on this affected machine: (I checked this machines flash version 9.0.47.0, win2003, ie7)
Sample 1:working
Sample 2:working
Sample 3:Top gallery not working, bottom gallery working
Sample 4:Top gallery not working, bottom gallery working
Sample 5:working
Sample 6:working
Sample 7:Top gallery not working, bottom gallery working
Sample 8:working
Sample 9:working
sample 10:working
sample 11:working

All of the galleries "constanly load", galleries marked not working are not displayed at all.

I will have to check flash versions on the other machines I have here, I'm not sure which ones have flash8.0 on them.

Bent Angle
Pengtsen R
Posts:5179
04/29/2008 4:21 AM  
so you still get the "constant loading" problem?

did you try to clear your browser cache?
Pengtsen R
http://www.bizmodules.net
Pengtsen R
Posts:5179
04/29/2008 7:05 PM  
bent, you said you still get "constant loading" problem, actually it doesn't load contantly, but you have to wait about 20 seconds to see the top gallery. I don't know why, I guess it's a bug of swfobject 2.0, so I finally decide to degrade and use swfobject 1.5.

now try to browse simple gallery 3 again from your computers, I belive it works fine now. this fix is already uploaded to snowcovered.

thanks.
Pengtsen R
http://www.bizmodules.net
database error
Posts:79
Golden Member
04/30/2008 12:26 PM  
Yes all galleries are working, perhaps cache issue. I will download from snowcovered/install/test.

thanks again.

Bent Angle
scott welch
Posts:7
Bronze Member
04/30/2008 1:48 PM  
Yes, this has fixed the issue
Pengtsen R
Posts:5179
05/01/2008 12:22 AM  
great, thank you for all of your assistance!
Pengtsen R
http://www.bizmodules.net
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