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Forums > Ultra Media Gallery > Support Questions
Subject: "Out of memory" when uploading new photos
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Author Messages
Jereme Downs
Posts:4
Bronze Member

03/14/2008 11:15 AM  
When I try to upload a photo, I get an "out of memory" error. I have one 1 gallery with multiple albums, and all the albums already have some pictures. The server my site was hosted on recently crashed and they had to move me to another server, which at that point I had to apply the folder/file permissions again to my portal. Maybe there's something else I need to re-configure to resolve this?

Here's the event log:

ModuleId: 932
ModuleDefId: 185
FriendlyName:
ModuleControlSource: DesktopModules/BizModules - UltraPhotoGallery/UltraPhotoGallery.ascx
AssemblyVersion: 04.06.02
PortalID: 8
ActiveTabID: 354
ActiveTabName: Photos of the Inn
RawURL: /PhotosoftheInn/tabid/354/mid/932/adminCtl/EditPhoto/Default.aspx
UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; InfoPath.2; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 1.1.4322)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: ab2f411d-d24a-43c2-baa9-a3c506bdfe0f
InnerException: Out of memory.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Drawing.Graphics.CheckErrorStatus
StackTrace:
Message: DotNetNuke.Services.Exceptions.ModuleLoadException: Out of memory. ---> System.OutOfMemoryException: Out of memory. at System.Drawing.Graphics.CheckErrorStatus(Int32 status) at System.Drawing.Graphics.DrawImage(Image image, Rectangle destRect, Int32 srcX, Int32 srcY, Int32 srcWidth, Int32 srcHeight, GraphicsUnit srcUnit, ImageAttributes imageAttrs, DrawImageAbort callback, IntPtr callbackData) at System.Drawing.Graphics.DrawImage(Image image, Rectangle destRect, Int32 srcX, Int32 srcY, Int32 srcWidth, Int32 srcHeight, GraphicsUnit srcUnit, ImageAttributes imageAttr, DrawImageAbort callback) at System.Drawing.Graphics.DrawImage(Image image, Rectangle destRect, Int32 srcX, Int32 srcY, Int32 srcWidth, Int32 srcHeight, GraphicsUnit srcUnit, ImageAttributes imageAttr) at BizModules.UltraPhotoGallery.FileSystemController.ResizePicture(String strFilePath, Int32& intThumbnailWidth, Int32& intThumbnailHeight) at BizModules.UltraPhotoGallery.FileSystemController.AddPhoto(PhotoInfo& objPhotoInfo, AlbumInfo objAlbumInfo, HttpPostedFile postedFile) at BizModules.UltraPhotoGallery.PhotoController.AddPhoto(FileSystemController objFileSystemController, PhotoInfo objPhoto, HttpPostedFile photo, Boolean bolLinkOriginalFile) at BizModules.UltraPhotoGallery.ucEditPhoto.cmdUpdate_Click(Object sender, EventArgs e) --- End of inner exception stack trace ---
Source:
Server Name: DNPWEB2-TX2
Pengtsen R
Posts:11533


03/14/2008 8:30 PM  
how big is your photo?

Pengtsen R
http://www.bizmodules.net
Jereme Downs
Posts:4
Bronze Member

03/18/2008 7:43 AM  
1.2 megs, smaller than the previous images I've uploaded successfully. I have the album resize to 800x600 upon upload.
Pengtsen R
Posts:11533


03/19/2008 7:10 AM  
I'm not sure why a 1.2mb picture cause a out of memory error, can you try it again? if possible, try another picture with similar size.

Pengtsen R
http://www.bizmodules.net
Jereme Downs
Posts:4
Bronze Member

03/19/2008 7:23 AM  
I've tried to upload different pictures, larger and smaller, and get the same error.
Pengtsen R
Posts:11533


03/19/2008 7:43 PM  
can you give me a host account? if so, please send to rongers@hotmail.com

Pengtsen R
http://www.bizmodules.net
Jereme Downs
Posts:4
Bronze Member

03/20/2008 2:01 PM  
I resized the images all the way down to around 60k and was able to upload them successfully. I'm not sure how I was able to upload the 1+mb images before, but I don't anticipate ever having images of very high resolution anyway so I will just resize them before I upload instead.

Thanks for your help.
Jereme
Pengtsen R
Posts:11533


03/20/2008 8:22 PM  
that's ok.

actually I tried to upload 4mb pictures before and it works fine.

Pengtsen R
http://www.bizmodules.net
jason dudley
Posts:55
Golden Member

08/11/2008 10:48 AM  
Could this error be due to a large resolution. I have some images that are around 612kb but the resolution is 3600 x 2400 I get the out of memory exception.
Pengtsen R
Posts:11533


08/11/2008 5:30 PM  
yes, if your pictures have large resolution then you should reduce the files in zip file.

Pengtsen R
http://www.bizmodules.net
graphicguru india
Posts:2
New Member

11/24/2008 8:30 AM  
I have the same issue, the files size are 25mb below and resolution is 300 to target user for downlaod hight quility images. when i targeted the folder which has 85 images in the gallery.

getting message "out of memory" and unable to set it back.

i increased the disk quta to 1000mb for enite gallery and user 100000kb and the same goes.

the moduel should work for all the way. is there any setting to be done in dnn to resolve this issue.

Pengtsen R
Posts:11533


11/24/2008 8:51 AM  
I guess .net is not able to handle 25MB pictures in default settings, you may need to change your server configuration to support such a big file.

however, I suggest you to reduce the file size, you can create a small resolution version to be displayed in UMG, and link the original file as a "download".

Pengtsen R
http://www.bizmodules.net
graphicguru india
Posts:2
New Member

11/26/2008 1:05 AM  
I am using UMG moduel -> Dynamic Gallery mode
in this mode i am linking the folder which has the files in High-resolution and select the "link to original file"
which the option we are giving to user.

In Normal mode each of the low-resolution image is linked with high-resolution image,
so the user click on the image then he able to download the linked image,
where the user click on the "Download button" it provides the displaying image for download not the linked high-resolution image.
Pengtsen R
Posts:11533


11/26/2008 3:51 AM  
please note the "link original file" option is only available to Normal mode, when you upload a file UMG link the original file as a download, resize the uploaded file to target resolution and use it as the display version.

Pengtsen R
http://www.bizmodules.net
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