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Subject: Ultra Media Gallery No Longer Works - HELP!

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Monica Cevallos
Posts:3
Bronze Member

03/05/2010 2:33 PM
I have a web site that is using an older version of Ultra Media Gallery (3) to showcase my work portfolio: http://www.sniffdesign.com/core/Portfolio/tabid/59/Default.aspx And a couple of months ago, it has stopped working right. So for example when adding in a new album or adding in new images to an already existing album, nothing shows up. I don't understand why it would suddenly stop working. I hope that it's not due to my browser, which is Firefox 3.5.8 (the latest version out now). So, what has happened? Also, keep in mind that I'm not a programmer so hopefully, I've been able to explain clearly enough here what is going on. Oh...and, can't upgrade to a newer version, since the web site it's running on still run via an older version of DNN too. Thanks.

~Monica~

Pengtsen R
Posts:11264

03/10/2010 10:11 AM
what action did you get before it stop working? can you email me your website host login credentials?

Pengtsen R http://www.bizmodules.net

Monica Cevallos
Posts:3
Bronze Member

03/10/2010 3:08 PM
Actually, there was nothing odd happening at the time, nor did I receive an error of any kind before it stopped working. What happened, was that while logged in, I tried to add in some more logo images to the logo section of the portfolio. And everything seemed to work just fine in allowing me to get them uploaded and added in. However, when it came to viewing them in the module itself...they did not show up. I then logged out to see if I could the newly added images while not being logged in as the host user. Still, I was not able to see any of the new images I had added in. So to see this for yourself, once you have logged in, go the the Logo portfolio and then after clicking on 'my photos' in the module starting from 'Aubrey's Canine Cakes' logo through to 'A Barker's Dozen' logos, they all do not show up when viewing normally, yet they all seem to be there as part of the album. So, it's odd. I have also tried to add in new images too, but again...the gallery won't show them at all. I emailed you my host login credentials too. Thanks. ~Monica~

~Monica~

Pengtsen R
Posts:11264

03/11/2010 8:40 AM
I saw your email, but it didn't include your domain.

Pengtsen R http://www.bizmodules.net

Monica Cevallos
Posts:3
Bronze Member

Pengtsen R
Posts:11264

03/12/2010 8:40 AM
ok, I'll check it and give you further email reply.

Pengtsen R http://www.bizmodules.net

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Forums > Ultra Media Gallery > Support Questions > Ultra Media Gallery No Longer Works - HELP!