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Support Forum
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Jack Hoelz
Posts:30
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| 08/04/2008 10:53 PM |
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UVG 2.4.2.
DNN 4.8.4
We had someone hit the site an upload nearly 100 audio files 4 days ago. We had the scheduler set to run every hour and move 5 files. Only about 1/3 of the files have made the move to date.
No event viewer errors, no errors of any kind.
Set the run time at 2 hours. Scheduler log says it runs ok but this is taking forever.
What is the procedure if the scheduled event were to run before all of the previous uploads were uploaded? Could that cause a problem?
Is there a way to force the file to make the move?
Somethng simple I'm missing here? |
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Jack Hoelz
Posts:30
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| 08/04/2008 10:55 PM |
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And why can't we run the event more than once an hour? Error is always BizModules.UltraVideoGallery.Scheduling.AWSOperationScheduler, BizModules.UltraVideoGallery
duplicated operation within an hour. |
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Pengtsen R
Posts:5448
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| 08/05/2008 5:29 AM |
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this is hard coded, the scheduler can't run twice in an hour.
the log can be found in /AWSOperationLog.txt, check it to see if there is any error.
thank you. |
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Pengtsen R
http://www.bizmodules.net |
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Jack Hoelz
Posts:30
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| 08/05/2008 1:12 PM |
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OK, As long as we stick with 5 or less file transfers per scheduled event we are ok, as soon as we go to 10 we get failures. These are not large files, mostly mp3 files of about 5 to 7 mb.
Timout errors
at System.Net.HttpWebRequest.GetResponse()
at Affirma.ThreeSharp.Query.ThreeSharpQuery.Invoke[T](Request request)
--- End of inner exception stack trace ---
at Affirma.ThreeSharp.Query.ThreeSharpQuery.Invoke[T](Request request)
at Affirma.ThreeSharp.Query.ThreeSharpQuery.BucketList(BucketListRequest request)
at BizModules.UltraVideoGallery.Scheduling.AWSOperationScheduler.UploadFile(String basePath, String filename, String portalHome, String& key)
Can you look at something to get around this? On any given day we could have 100 files submitted. Most of them within a fairly narrow window of time, say 4 hours. MOst of them MP3 files like mentioned above.
If we can only get 5 per hour the best we can do is 20 hours and that will create a problem.
Anyway you can allow for every 30 mintues? Maybe even 15? We could eaisily upload 5 - 5 mb files to amazon in 15 minutes. |
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Jack Hoelz
Posts:30
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| 08/05/2008 1:14 PM |
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| Will it retry the failed entries? I assume that is what the log file is for? |
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Jack Hoelz
Posts:30
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| 08/05/2008 2:17 PM |
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First error comes on the image
8/5/2008 4:12:52 PM Portals/Media/UltraVideoGallery/username/633530227287555707.jpg -> Affirma.ThreeSharp.ThreeSharpException: The operation has timed out ---> System.Net.WebException: The operation has timed out
at System.Net.HttpWebRequest.GetResponse()
at Affirma.ThreeSharp.Query.ThreeSharpQuery.Invoke[T](Request request)
--- End of inner exception stack trace ---
at Affirma.ThreeSharp.Query.ThreeSharpQuery.Invoke[T](Request request)
at Affirma.ThreeSharp.Query.ThreeSharpQuery.BucketList(BucketListRequest request)
at BizModules.UltraVideoGallery.Scheduling.AWSOperationScheduler.UploadFile(String basePath, String filename, String portalHome, String& key)
Followed by
8/5/2008 4:13:42 PM Portals/Media/UltraVideoGallery/username/1b6b4c48-afe7-4c2f-b26c-81441aa423ba.mp3 -> Affirma.ThreeSharp.ThreeSharpException: The operation has timed out ---> System.Net.WebException: The operation has timed out
at System.Net.HttpWebRequest.GetResponse()
at Affirma.ThreeSharp.Query.ThreeSharpQuery.Invoke[T](Request request)
--- End of inner exception stack trace ---
at Affirma.ThreeSharp.Query.ThreeSharpQuery.Invoke[T](Request request)
at Affirma.ThreeSharp.Query.ThreeSharpQuery.BucketList(BucketListRequest request)
at BizModules.UltraVideoGallery.Scheduling.AWSOperationScheduler.UploadFile(String basePath, String filename, String portalHome, String& key)
Would it matter if the Titles contain punctuation? |
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Pengtsen R
Posts:5448
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| 08/05/2008 6:41 PM |
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1, what's your domain? let me check the log by my self.
2, what's the executionTimeout settins in your web.config?
3, what's the averate size of your videos(.mp3)? |
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Pengtsen R
http://www.bizmodules.net |
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Jack Hoelz
Posts:30
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| 08/05/2008 8:42 PM |
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File size is between 5 and 7mb.
Pengtsen, we really need some help here. Thanks |
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Pengtsen R
Posts:5448
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| 08/06/2008 5:39 AM |
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I guess the problem is on amazon part, I just took a look at your log, it seems it start to work at 8/5/2008 4:22:13 PM, 30+ videos get transfered to amazon properly.
thanks. |
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Pengtsen R
http://www.bizmodules.net |
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Jack Hoelz
Posts:30
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| 08/06/2008 7:40 AM |
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| THe last batch at 8:08 this am had errors again. I can understand trying to upload to many files at once creating an error but if we need to keep the number per transfer smaller we need to be able to compress the time between transfers, and hour is too much. Could you please take a look at changing that to allow for increments of 15 or 20 minutes? |
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Jack Hoelz
Posts:30
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| 08/06/2008 7:44 AM |
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Pengsten, please delete url in the post above, we don't need to have people looking at out log files.
Thanks |
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Pengtsen R
Posts:5448
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| 08/06/2008 4:55 PM |
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you set batch quantity to 3, so UVG can transfer 72 videos per day. if you don't have so much new videos per day then I think this is ok.
about the errors, you can ignore it, it seems in most case it works fine, and UVG will transfer it again if a video failed to be transfered.
thank you. |
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Pengtsen R
http://www.bizmodules.net |
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