Jack Hoelz
Posts:83
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| 01/29/2008 12:45 PM |
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Having trouble uploading wmv files larger than 25mb. Page times out and error in logs says I have disconnected, but I have not
AssemblyVersion: 04.08.00
PortalID: 1
PortalName: mywebsite.net
UserID: -1
UserName:
ActiveTabID: 132
ActiveTabName: Add Video
RawURL: /Community/LeTube/AddVideo/tabid/132/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://www.mywebsite.net/Community/LeTube/AddVideo/tabid/132/Default.aspx
UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 32227cdf-55e7-4355-bd6e-c692c097c25a
InnerException: Unhandled Error:
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: Brettle.Web.NeatUpload.FilteringWorkerRequest.ParseOrThrow
StackTrace:
Message: System.Exception: Unhandled Error: ---> System.Web.HttpException: Unhandled HttpException while processing NeatUpload child request ---> System.Web.HttpException: Client disconnected after receiving 29489848 of 31130678 bytes -- user probably cancelled upload. at Brettle.Web.NeatUpload.FilteringWorkerRequest.ParseOrThrow() at Brettle.Web.NeatUpload.FilteringWorkerRequest.ParseMultipart() at Brettle.Web.NeatUpload.FilteringWorkerRequest.GetKnownRequestHeader(Int32 index) at System.Web.HttpWorkerRequest.HasEntityBody() at System.Web.HttpRequest.GetEncodingFromHeaders() at System.Web.HttpRequest.get_ContentEncoding() at System.Web.HttpServerUtility.UrlDecode(String s) at DotNetNuke.HttpModules.UrlRewriteModule.OnBeginRequest(Object s, EventArgs e) at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) --- End of inner exception stack trace --- at Brettle.Web.NeatUpload.UploadHttpModule.Application_BeginRequest(Object sender, EventArgs e) at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) --- End of inner exception stack trace ---
Source:
Server Name: ICTHUS06 |
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Mark Hollas
Posts:338
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| 01/29/2008 5:08 PM |
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There is a setting in UVG to define the max upload size. I believe the default is set to 10000 which means 10mbs. The setting is in the UVG admin, find that and change it to something larger and see if your problem clears up.
Cheers
Mark |
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Pengtsen R
Posts:11533
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| 01/29/2008 7:16 PM |
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| yes, try to run UVG_Configurations Wizard and increase the max file size. |
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Pengtsen R
http://www.bizmodules.net |
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Jack Hoelz
Posts:83
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| 01/30/2008 2:11 PM |
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Sorry, I should have been more clear in my original Post.
Max file size is set to 100mb (102400 KB), the MaxRequestLength for neatupload in the web.config is shown as 102400 so all of that is correct.
Problems have happened to wmv and m4v files, same size files if I convert them on my desktop to flv upload fine. |
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Pengtsen R
Posts:11533
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| 01/31/2008 11:47 PM |
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| so can you try to increase executionTimeout properly in web.config? |
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Pengtsen R
http://www.bizmodules.net |
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Jack Hoelz
Posts:83
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| 02/01/2008 8:07 AM |
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Here is what is in my web.config
This should provide for up to 100mb and 30 mintues
Should also allow for 100mb
And still a 43mb wmv file times out at different times during the process and just returns a "Page Cannot Be Displayed" error.
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Pengtsen R
Posts:11533
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| 02/01/2008 6:59 PM |
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| it seems html code is not supported in this forum, can you remove html start and end tag and try again? |
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Pengtsen R
http://www.bizmodules.net |
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rajkumar n
Posts:10
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| 03/05/2008 9:59 AM |
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I have a similar problem. The upload fails at 10 MB and shows "Page Cannot be displayed" error. Here is my web.config entry.
httpRuntime useFullyQualifiedRedirectUrl="true" maxRequestLength="102400" requestLengthDiskThreshold="102400" executionTimeout="3600" /
Please help!
Rajkumar
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Pengtsen R
Posts:11533
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| 03/06/2008 4:20 AM |
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| can you find more detailed error message in Event Viewer? |
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Pengtsen R
http://www.bizmodules.net |
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rajkumar n
Posts:10
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| 03/06/2008 4:43 AM |
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| No I dont have access to event viewer. It is a shared hosting by hostdone.com. My website name is http://www.nammavideo.com. I am doing FTP for all videos. But users are not able to load and I dont know how to give them FTP permission. I would be happy if online upload works fine. |
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Pengtsen R
Posts:11533
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| 03/06/2008 4:48 AM |
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| Event Viewer is under Admin menu, you should have access to it. |
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Pengtsen R
http://www.bizmodules.net |
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rajkumar n
Posts:10
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| 03/06/2008 5:05 AM |
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Event Viewer Error:
AssemblyVersion: 04.06.02
PortalID: 0
PortalName: Namma Video
UserID: -1
UserName:
ActiveTabID: 57
ActiveTabName: Add Videos
RawURL: /AddVideos/tabid/57/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://www.nammavideo.com/AddVideos/tabid/57/Default.aspx
UserAgent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 0b4c7eb5-3d19-4edf-8930-24f234de3a60
InnerException: Unhandled Error:
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: Brettle.Web.NeatUpload.FilteringWorkerRequest.ParseOrThrow
StackTrace:
Message: System.Exception: Unhandled Error: ---> System.Web.HttpException: Unhandled HttpException while processing NeatUpload child request ---> System.Web.HttpException: Data length (37927882) is shorter than Content-Length (54044980) and client is still connected. at Brettle.Web.NeatUpload.FilteringWorkerRequest.ParseOrThrow() at Brettle.Web.NeatUpload.FilteringWorkerRequest.ParseMultipart() at Brettle.Web.NeatUpload.FilteringWorkerRequest.GetKnownRequestHeader(Int32 index) at System.Web.HttpWorkerRequest.HasEntityBody() at System.Web.HttpRequest.GetEncodingFromHeaders() at System.Web.HttpRequest.get_ContentEncoding() at System.Web.HttpServerUtility.UrlDecode(String s) at DotNetNuke.HttpModules.UrlRewriteModule.OnBeginRequest(Object s, EventArgs e) at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) --- End of inner exception stack trace --- at Brettle.Web.NeatUpload.UploadHttpModule.Application_BeginRequest(Object sender, EventArgs e) at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) --- End of inner exception stack trace ---
Source:
Server Name: WIN2
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rajkumar n
Posts:10
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| 03/06/2008 5:07 AM |
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| Thanks for your input. I was able to reproduce the error, but this time it errored out at 35 MB upload. I have pasted the error details from the event viewer in the previous post. |
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rajkumar n
Posts:10
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| 03/06/2008 5:09 AM |
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I also see the Application shutting down and start events just after this error. Did the application restarted because of uploading large file? Please see the below log from the event viewer.
3/6/2008 5:01:54 AM Host Alert EventQueue.ProcessMessage: Message Processing Failed; Proces ...
EventQueue.ProcessMessage: Message Processing Failed
ProcessorType: DotNetNuke.Entities.Modules.EventMessageProcessor, DotNetNuke
Body:
Sender:
BusinessControllerClass: DotNetNuke.Modules.Media.MediaController, DotNetNuke.Modules.Media
DesktopModuleId: 65
UpgradeVersionsList: 03.02.00,03.02.03
ExceptionMessage: Object reference not set to an instance of an object.
Server Name: WIN2
3/6/2008 5:01:54 AM Application Started ...
Server Name: WIN2
3/6/2008 5:01:46 AM Application Shutting Down Shutdown Details: The AppDomain shut down because of the hosting env ...
Shutdown Details: The AppDomain shut down because of the hosting environment.
Server Name: WIN2
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Pengtsen R
Posts:11533
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| 03/06/2008 6:52 AM |
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ok, so can I have a Host account and FTP permission on your website, I want to work together with the author of NeatUpload to fix your problem.
thanks. |
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Pengtsen R
http://www.bizmodules.net |
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rajkumar n
Posts:10
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| 03/06/2008 7:20 AM |
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| Can you please give me your email id so that I can send you the host account and FTP credentials? |
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Pengtsen R
Posts:11533
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| 03/06/2008 10:20 PM |
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please send to service@bizmodules.net.
thanks. |
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Pengtsen R
http://www.bizmodules.net |
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Craig Dowell
Posts:2
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| 04/11/2008 10:11 AM |
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Has this problem been resolved yet?
I too am having the same problem (submitted a ticket through Snowcovered) - I'm hoping that there is a fix now for this. |
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rajkumar n
Posts:10
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| 04/11/2008 10:45 PM |
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| My hosting provider disabled the recycling of the application pool. This resolved the issue. |
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Pengtsen R
Posts:11533
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| 04/12/2008 4:49 AM |
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| Craig, if you still get this problem, please try to set httpRuntime - MaxRequestLength and NeatUpload - MaxNormalRequestLength to a big value |
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Pengtsen R
http://www.bizmodules.net |
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