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Subject: 2.0 hear videos can't see them

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Buck Anderson
Posts:77
Golden Member

12/04/2007 7:40 PM
Hi Pengsten, After upgrading to UVG Enterprise 2.0, I can hear the videos but can't see them. These videos are all external stored on Amazon S3. Help please

Buck Anderson DNNprofessor.com

Buck Anderson
Posts:77
Golden Member

12/04/2007 8:43 PM
In regards to the question above, I have to click the fit to stage button for the video to appear. That can't be right.

Buck Anderson DNNprofessor.com

Buck Anderson
Posts:77
Golden Member

12/04/2007 9:37 PM
It appears that in the UVG Config, you can no longer set the configuration to Original size for External videos. You need to set it to fit to stage. Original size did work in the last version.

Buck Anderson DNNprofessor.com

Pengtsen R
Posts:11264

12/04/2007 9:46 PM
try to download PA again and install it, will you get same problem now?

Pengtsen R http://www.bizmodules.net

Ismet Dumlupinar
Posts:72
Golden Member

12/05/2007 1:52 AM
i have same problem, should i download pa again?

Pengtsen R
Posts:11264

12/05/2007 3:41 AM
try it, about 2 hours after the initial release, there is a pa update. thanks.

Pengtsen R http://www.bizmodules.net

Buck Anderson
Posts:77
Golden Member

12/05/2007 7:01 AM
[quote]Posted By Pengtsen R on 12/05/2007 3:41 AM try it, about 2 hours after the initial release, there is a pa update. thanks.[/quote] I Pengsten, I don't quite understand. I thought you were saying that there is a PA version update. I went to Snowcovered and downloaded the PA again. Yet, after installation, the issue still persists. It is in the module settings of the player. Default Scale. If it set to 'Original Size', you can hear the external video but not see it. If you set Default Scale to 'Fit to Stage' then you can view the video. Reinstalling the PA, this morning, did not change that.

Buck Anderson DNNprofessor.com

Pengtsen R
Posts:11264

12/05/2007 7:50 AM
do you try to clear your browser cache? if you still get this problem, please post your video url here.

Pengtsen R http://www.bizmodules.net

Buck Anderson
Posts:77
Golden Member

12/05/2007 9:41 AM
Hi Pengsten, Yes, I have cleared the cache and restarted the application several times with no change. If you set the player to Original Size it still only plays audio. You have a developer account on dnnprofessor.com. You will soon be receiving an email notifying you of being added to a security role. The start video page is at: http://dnnprofessor.com/Departments/TrainingVideos.aspx One more thing: Can you check on the image that appears on the shared video popup page? I am getting a red x vs. seeing that image. Thanks Buck

Buck Anderson DNNprofessor.com

Pengtsen R
Posts:11264

12/05/2007 10:45 AM
I see the problem now, I sent you a fix, please help me to validate it. where is shared video popup page?

Pengtsen R http://www.bizmodules.net

Buck Anderson
Posts:77
Golden Member

12/05/2007 12:40 PM
[quote]Posted By Pengtsen R on 12/05/2007 10:45 AM I see the problem now, I sent you a fix, please help me to validate it. where is shared video popup page?[/quote] I sent you an email with a photo attachment.

Buck Anderson DNNprofessor.com

Buck Anderson
Posts:77
Golden Member

12/05/2007 1:45 PM
[quote]Posted By Pengtsen R on 12/05/2007 10:45 AM I see the problem now, I sent you a fix, please help me to validate it. where is shared video popup page?[/quote] Hi Pengsten, As long as we are testing this build, can you please go to: http://jivemg.com/OurVideos/VideoPlayer/tabid/341/VideoId/41/Bluemax-Charters-Commercial.aspx I would like you to go to the Related Videos module --> tab to authors --> then click the 'more' link. I am having a problem stabilizing the scroll on the module. Try pushing the slide bar up with you mouse, or clicking the slide bar up arrow, and you will see what I mean. Best regards, Buck

Buck Anderson DNNprofessor.com

Pengtsen R
Posts:11264

12/05/2007 10:51 PM
it's a small bug, thanks for your report. the latest version on Snowcovered should fixed this problem.

Pengtsen R http://www.bizmodules.net

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Forums > Ultra Video Gallery > Support Questions > 2.0 hear videos can't see them

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