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Subject: Video not working under FireFox
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Author Messages
Kevin Lee
Posts:6
Bronze Member

05/12/2007 12:47 PM  
Hi, anyone have this problem?

All videos except for the initial FirstRun.flv doesn't work under FireFox. IE6 is OK. Even when I renamed FirstRun.flv and uploaded it, it still won't play under FireFox. Can anyyone give me workaround this please?

Thanks!
Pengtsen R
Posts:5244


05/12/2007 3:03 PM  
Can you post your gallery url here?

Pengtsen R
http://www.bizmodules.net
Kevin Lee
Posts:6
Bronze Member

05/13/2007 9:16 AM  
Here's the link to the video gallery:

http://www.hongkongislanders.com/VideosNew/tabid/817/Default.aspx
Kevin Lee
Posts:6
Bronze Member

05/13/2007 9:16 AM  
Here's the link to the video gallery:

http://www.hongkongislanders.com/VideosNew/tabid/817/Default.aspx
Pengtsen R
Posts:5244


05/13/2007 12:21 PM  
I use firefox to browse your video and it works fine? what is your firefox version? maybe you need to upgrade it?

Also, I noticed videos on your website dosn't have total time, I guess this is due to a bug in UVG 1.1, I suggest you to download UVG 1.2.2 from Snowcovered and re-upload your video.

Thank you.

Pengtsen R
http://www.bizmodules.net
Kevin Lee
Posts:6
Bronze Member

05/14/2007 7:30 AM  
I'm using FireFox v2.0.0.3 on all 3 computers running under Windows XP SP2. They all won't load up the videos. Only the initial one will load up.

I just purchased v1.1 a week ago. Do I have to purchase v1.2 again? If not, where can I find the update?

Thanks !!!
Pengtsen R
Posts:5244


05/15/2007 6:04 AM  
Another client reported same problem to my hotmail account, I'm not sure that email is from you too, I sent him UVG 1.2.3 to testing purpose which should fix this problem.

Please let me know if that isn't you.

Thanks.

Pengtsen R
http://www.bizmodules.net
Kevin Lee
Posts:6
Bronze Member

05/15/2007 8:02 PM  
Got the latest v1.2.3 and installed it. Working flawlessly now under FireFox.

Thanks for the update!
Pengtsen R
Posts:5244


05/16/2007 4:43 AM  
Thanks for your feedback, I'll release it soon.

Pengtsen R
http://www.bizmodules.net
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Forums > Ultra Video Gallery > Support Questions > Video not working under FireFox

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