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Forums > Ultra Video Gallery > Support Questions
Subject: Screenshot not being captured
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Page 1 of 3123 > >>
Author Messages
Buck Anderson
Posts:79
Golden Member

04/21/2007 5:00 AM  
How to capture a screenshot for your video?
In Ultra Video Gallery, each video have a screenshot, you can use it in video listing to give visitors a brief view of your video.
In default, a screenshot is captured at 1st frame of your video when you add it. You can change it in Edit Video screen.
In Edit Video screen you can see the screenshot displayed at left side like this:

Any suggestions on what is missing?

Does not capture on upload and cannot manual capture on edit.


Pengtsen R
Posts:11533


04/21/2007 6:48 AM  
Can you properly convert video to FLV format? can you find /DesktopModules/UltraVideoGallery/Binaries/FFMpeg.r7945.exe on your server?

Thanks.

Pengtsen R
http://www.bizmodules.net
Buck Anderson
Posts:79
Golden Member

04/21/2007 6:56 AM  
[quote]Posted By Pengtsen R on 04/21/2007 6:48 AM

Can you properly convert video to FLV format? can you find /DesktopModules/UltraVideoGallery/Binaries/FFMpeg.r7945.exe on your server?

Thanks.[/quote]

I uploaded a full site last night to Webhost4life so I could give the program a good workout.

Yes, the file FFMpeg.r7945.exe is in the Binaries folder on the host server.

The flv file is being made and it is creating the proper folder for the admin who is logged in. The jpg that is being added to the admin folder is the 633127346494931250.jpg

Thanks


Buck Anderson
Posts:79
Golden Member

04/21/2007 7:06 AM  
Just a thought,

The first time I installed it, it did make a thumbnail. I did not try the capture.

The firstrun.flv constantly came up when I went to the video player page. I had manually deleted the firstrun.flv file via ftp.

Ever since then the thumbnail would not generate.

I had also deleted the entire module (well I delleted addvideo and flipped ajax off).

Re-installed and pushed over all the binaries again. It made no difference.

Shouldn't you be able to remove the first run module after the initial test?


Pengtsen R
Posts:11533


04/21/2007 7:16 AM  
So your problem is, you can add new videos, the video can be converted to FLV format, but the screenshot can't be captured, right?

If so, could you please send me your video? my email address is service@bizmodules.net.

Thanks.

Pengtsen R
http://www.bizmodules.net
Buck Anderson
Posts:79
Golden Member

04/21/2007 9:00 AM  
Yes, that is correct.

I have been going through some tests with various formats.

Most of the files that I want to push to the web are produced avi's that were first edited in Ultra 2, formerly serious magic and now a Adobe product).

We then use Camtasia studio to add voiceover and music and save in Camtasia's default flv format.

I have tried these with no screenshot being produced.

I have tried taking avis and encoding them in the Riva encoder to flv and the adding them to UVG with no production of a screenshot.

I took a stock wmv file from Vista viddeo samples and added that video. The err result was - This file can't be converted to Mpg movie.

I will be happy to send any one of these files to you.

I am also sending you an email.

TIA
Buck



Buck Anderson
Posts:79
Golden Member

04/21/2007 9:13 AM  
One more thing. I tested sending a file ftp to the admin folder. It did end up in the correct folder. But, when I sync the file did not show up in UVG mods.


Jerry Andersen
Posts:58
Golden Member

04/23/2007 3:05 PM  
Hi,

I've purchased the enterpise module and I'm having the same issue. I have my server setup correctly and I can convert any the formats supported.

The problem is once you select 'browse' for your video and click update the 'AddVideo' module appears to change to add the capture function, but in the video textbox, the video that you have selected by browsing is missing. You have to browse for for it again, click update to have it converted and then go back to MyVideos, click on the pencil for your converted video then capture a screen shot.

So it appears, that you have to select and convert before you can capture screenshot. What I'm doing is a work around, but for to live, I'm hoping you can fix the screen capture function when you are uploading/converting a video.

Thanks and I hope you can fix this soon as this is the only DNN module I can see that gives DNN'rs this awesome capability.!!!
Pengtsen R
Posts:11533


04/24/2007 4:23 AM  
Jerry, I guess this problem is fixed in UVG 1.0.3, however, I didn't publicly release it because I'm not sure, woule you mind to do beta test for me? I tried to send you UVG 1.0.3 by email, but failed, can you contact me by another email address?

Thank you.

Pengtsen R
http://www.bizmodules.net
Jerry Andersen
Posts:58
Golden Member

05/02/2007 7:57 AM  
Hi,

I wouldn't mind testing it for you. Please email me and I will provide another address for you if you still want me to test it.

However, I've switched to Enterprise 1.1 and it seems to be working there. On occasion the file will not upload. I'm not sure if that's the server timing out. But it if you choose a video and upload it, it does capture the first frame automatically.

On a side a note, if you can set a default category for the video list to show when you first goto the page, that would be a great enhancement.
Pengtsen R
Posts:11533


05/02/2007 12:05 PM  
What do you mean by "a default category for the video list to show".

Thanks.

Pengtsen R
http://www.bizmodules.net
steve sidle
Posts:11
Silver Member

05/03/2007 5:16 PM  
We are having the exact same problem. It doesn't work either way. Quite frustrating because we just purchased it and we can't use it. So what's the newest update on this?
Pengtsen R
Posts:11533


05/04/2007 9:41 PM  
Steve, can you tell me what exact problem you get?

Thanks.

Pengtsen R
http://www.bizmodules.net
steve sidle
Posts:11
Silver Member

05/06/2007 8:36 PM  
After we downloaded videos and uploaded them, they were fine except for a screenshot is not captured. It says screen shot not available. You can see exactly what it looks like at http://www.binkybunny.com/GALLERIES/Videos/tabid/107/Default.aspx

Pengtsen R
Posts:11533


05/08/2007 10:59 AM  
It seems there is a bug in UVG 1.1 which will cause to this problem. could you please download and install UVG 1.2 on your website? then please manually capture screenshot for your videos.

Thanks.

Pengtsen R
http://www.bizmodules.net
steve sidle
Posts:11
Silver Member

05/09/2007 10:03 AM  
Updated to 1.2 but still having the same problem. I uploaded a new video just to make sure, and it still didn't capture automatically or when I went in manually.
Pengtsen R
Posts:11533


05/09/2007 2:31 PM  
Well, it seems to be a bug. I'll email you a fix and wish you can try it, I'll public release it if it works.

Thanks.

Pengtsen R
http://www.bizmodules.net
Steve Merle
Posts:10
Silver Member

06/30/2007 1:59 PM  
Hi there - everything was working fine - then I had to reinstall and now I can't get a screen shot. There are only these two things in the binary folder. I have ajax turned on. Any ides? Thanks, Steve.

ftp://actone.com:@ftp.actone.com/wwwroot/DesktopModules/UltraVideoGallery/Binaries/LICENSE
ftp://actone.com:@ftp.actone.com/wwwroot/DesktopModules/UltraVideoGallery/Binaries/divx2pass.log
Pengtsen R
Posts:11533


07/01/2007 9:17 AM  
please install the bainry pack, for further information please refer to the usre guide.

thanks.

Pengtsen R
http://www.bizmodules.net
Kemper Burt
Posts:38
Golden Member


07/07/2007 9:49 PM  
Hi
Im having this same problem after needing to re install I have read throught the forums for the fix and have not found any can you plaeas direct me to the fix Im in serious deadline and nee yto find help fast.
Kemper
You are not authorized to post a reply.
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Forums > Ultra Video Gallery > Support Questions > Screenshot not being captured



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