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Support Forum
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Ryan Garcia
Posts:11
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| 04/20/2007 2:05 AM |
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The module is installed properly. However, when I tried the "First Run" module, I was not able to view the sample video, although I can see the flash video player. It seems like the issue is that my server does not have proper permission to view the video. How do I set my server to the proper permission to play the video? EXE calls seems to work because I have the FirstRun.flv and .wmv file in the UVG root directory.
One thing I noticed is that the browser is giving an error about "'BizModules' is undefined".
Any help will be greatly appreciated.
Ryan |
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Pengtsen R
Posts:11533
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| 04/20/2007 6:47 AM |
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You should turn on Ajax.net in UVG_Configurations module to get rid of the "BizModules is undefined" problem.
I guess your webserver doesn't support FLV mime type? you should be able to visit /DesktopModules/UltraVideoGallery/FisrRun.flv on your website if FLV is not supported, if you get a 404 error, then your webserver must blocked FLV mime type. you can't set your server to support FLV, only your hosting service provider can do it.
Thanks. |
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Pengtsen R
http://www.bizmodules.net |
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Brian Mahloch
Posts:3
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| 04/20/2007 6:50 AM |
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If you do have access to the server (IIS) settings, the MIME type to add is:
Extension = .flv
Type = video/x-flv
Access this from the properties of the website. Hope this helps. |
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Pengtsen R
Posts:11533
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| 04/20/2007 10:30 AM |
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Brian, thanks for your information, Ryan, I forgot about the possiblity that you host by your self, if so, you can configure your IIS as Brian suggested.
Thanks. |
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Pengtsen R
http://www.bizmodules.net |
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Ryan Garcia
Posts:11
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| 04/20/2007 2:12 PM |
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Thanks for your replies.
Yes I do have access to the IIS server so that makes it easy on one side.
First off, our web server already supported flv MIME before installing UVG. IIS is already configured to recognize it. If fact, there is a page in our web site that plays flv videos prior to UVG being installed on it. So I thought it should work already.
On IIS though, I have
.flv set to type flv-application/octet-stream
I am using the built-in DNN comppression and already excluded this mime type in the config. Which, like I said, allowed flv to work with our DNN website already.
Any other ideas? I appreciate it.
Ryan
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Jon Kelley
Posts:4
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| 04/20/2007 4:02 PM |
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I'm using IIS 6 on Windows 2003 and had to do the following:
1) Select the site to configure in IIS, right click and select "Properties"
2) Under HTTP Headers Tab, select "File Types" under the MIME Map section and select "New Type"
3) Type ".flv" as the associated extension and "video/x-flv" as the content type.
4) Select "OK".
Not sure if it applies to your situation...
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Pengtsen R
Posts:11533
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| 04/20/2007 9:53 PM |
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Ryan, if you can see FirstRun.flv in /DesktopModules/UltraVideoGallery folder, please try to visit it via HTTP like:
Http://www.yourdomain.com/DesktopModules/UltraVideoGallery/FirstRun.flv, if you get a 404 error, then the only possible reason is the mime issue.
Thanks. |
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Pengtsen R
http://www.bizmodules.net |
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Ryan Garcia
Posts:11
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| 04/21/2007 3:23 AM |
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I don't get a 404. I get a dialog window asking to open or save the flv file. It recognizes the file as flv.
I'm using DNN 4.4.1. I also reinstalled the module and still am getting the same result.
I still an getting the 'BizModule is undefined' error even though I already enabled the AJAX.net checkbox. Web.config file has the ajax verb entry. I even restarted the IIS service a few times already.
Question: How can I tell is AJAX.net is working properly on my server? I wonder if it has something to do with it.
Ryan
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Pengtsen R
Posts:11533
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| 04/21/2007 6:50 AM |
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Ryan, I'm not sure about this problem, can you create an admin account on your website for me? I would like to check it online.
thanks. |
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Pengtsen R
http://www.bizmodules.net |
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Ryan Garcia
Posts:11
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| 04/24/2007 1:30 AM |
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Maybe this will shed some light.
Currently, our web server does not have Flash player installed on it and running ActiveX is prohibited on our server.
Here are some questions and assumptions I got. Does the UVG depend on having Flash runtime installed on the server? Somehow the flv filename must be queried from the database using the vId right, so how is this possible if Flash runtime is not installed provided you are querying from within UltraVideoGallery.swf file using ActionScript?
I will have to ask our network administrator if it is possible to install Flash on our server.
But do you have any thoughts on this?
Thanks in advance.
Ryan |
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Pengtsen R
Posts:11533
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| 04/24/2007 4:16 AM |
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No, you don't need to install Flash on your server, can you create an host accont on your website for me?
Thank you. |
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Pengtsen R
http://www.bizmodules.net |
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Ryan Garcia
Posts:11
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| 04/25/2007 10:07 AM |
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That would be my last resort but I would like to try a few more things. I have been working on other tasks lately but now I can concentrate on this.
Anyway, the "BizModules is undefined" still shows up even though I checked the Enable AJAX in UVG configuration. My web.config does not have the AJAX.net config settings and only the verb gets written down on it. Would this be the problem?
Ryan |
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Pengtsen R
Posts:11533
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| 04/26/2007 10:27 AM |
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When you re-enter the configuratons screen, is the Enalbe Ajax.net box checked? if not, you may not have permission to update your web.config, you should add Ajax.net support manually, for further infomation you can refer to the user guide.
Thanks. |
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Pengtsen R
http://www.bizmodules.net |
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Ryan Garcia
Posts:11
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| 04/26/2007 7:04 PM |
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Here is some development on this. This time uninstalled and reinstalled the whole module, but did not work.
Yes, Ajax checkbox is enabled and the web.config file has the Ajax verb, so no issue there.
I rebooted our web server and strangely enough i am now getting log errors as opposed to none before. I got two kinds of log errors for it:
1.==================================
RawURL: /ajaxpro/converter.ashx
AbsoluteURL: /ajaxpro/converter.ashx
AbsoluteURLReferrer: http://www1.apan-info.net/About/VideoGallery/tabid/2298/Default.aspx
UserAgent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.2; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.50727)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 7cc1e0f2-6270-47b6-8d38-0b7458039510
InnerException: Unhandled Error:
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: DotNetNuke.Security.Authentication.Configuration.GetConfig
StackTrace:
Message: System.Exception: Unhandled Error: ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Security.Authentication.Configuration.GetConfig() at DotNetNuke.HttpModules.AuthenticationModule.OnAuthenticateRequest(Object s, EventArgs e) at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) --- End of inner exception stack trace ---====================================
2.=======Error 2 ===========================
RawURL: /DesktopModules/UltraVideoGallery/vId.aspx?vId=2&timeStamp=26155835
AbsoluteURL: /DesktopModules/UltraVideoGallery/vId.aspx
AbsoluteURLReferrer:
UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; InfoPath.1; .NET CLR 2.0.50727)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: d0e3a784-0fd9-484d-956b-aa5fdf642f6d
InnerException: Could not find a part of the path 'X:\wwwroot\dnn\Portals\0\UltraVideoGallery\Configuration.xml'.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.IO.__Error.WinIOError
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Could not find a part of the path 'X:\wwwroot\dnn\Portals\0\UltraVideoGallery\Configuration.xml'. ---> System.IO.DirectoryNotFoundException: Could not find a part of the path 'X:\wwwroot\dnn\Portals\0\UltraVideoGallery\Configuration.xml'. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.File.InternalCopy(String sourceFileName, String destFileName, Boolean overwrite) at BizModules.UltraVideoGallery.vId.GetConfigurationXml() at BizModules.UltraVideoGallery.vId.Page_Load(Object sender, EventArgs e) at System.EventHandler.Invoke(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---
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Pengsten, the path 'X:\wwwroot\dnn\Portals\0\UltraVideoGallery\Configuration.xml' is not correct. It should be ...\Portals\54\... I do not know why it is using \Portals\0\
Got any idea why?
Thanks.
Ryan
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Ryan Garcia
Posts:11
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| 04/26/2007 7:11 PM |
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Pengsten, I created this folder and coped the configuration.xml file,
X:\wwwroot\dnn\Portals\0\UltraVideoGallery\Configuration.xml, in our web server at it worked!
There is something conflicting here. Like I said the actual configuration.xml it is suppoed to use is the one in \Portals\54\ .
Why is that?
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Pengtsen R
Posts:11533
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| 04/27/2007 7:01 AM |
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This is a bug, I really appreciate your report.
The fix will be included in UVG 1.1 which will be available soon.
Thanks. |
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Pengtsen R
http://www.bizmodules.net |
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Ryan Garcia
Posts:11
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| 04/27/2007 1:10 PM |
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Thank your for your timely responses.
To summarize it all, the reason why I was not able to see the video is because the UVG module is looking for the configuration.xml file in \Portals\0\ as opposed to the portal where I loaded the video player.
The other issue is the "BizModules is undefined" error. This is solved by commenting out the AD authentication handler where we enabled it before but never used it. Now, the AJAX part of UVG is smokin'!!!
Pengsten, in my previous post above, the error #1 is not related to UVG at all, rather it is related to the AD authentication handler. So, if you could remove that error from that post, that will be great as I do not want other users get confused on it.
I can't wait to get a hold of the fixes. If you can shoot it to me now, it'll be great :) because we will be using this for an upcoming event next week.
I apreciate all your hardwork.
Ryan
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Pengtsen R
Posts:11533
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| 04/27/2007 11:03 PM |
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Ryan, thanks for your information about AD Authentication issue, I'll not delete your post, if other peoples run in this trouble they can find how to resolve it in this topic, right?
Version 1.1 will be available very quickly, the development process is almost finished, you'll find some exciting new feature in this version.
Thank you. |
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Pengtsen R
http://www.bizmodules.net |
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RJ RABE
Posts:2
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| 07/27/2007 2:07 AM |
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Hi All !
For my part, I've installed 1.33 of UVG. On a testing environnment (Win 2003), once I installed the binaries and the Firstrun.wmv then the FirstRun page shows me the sample video. But on my production server (Win 2003 Dedicated), It doesn't show anything. So supposing that the server doesn't enable the ".Net runtime Launch external process" as described in the user guide, How can I enable It ? please. I can access and have admin right on the server.
Thank you !
Best regards ! |
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Pengtsen R
Posts:11533
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| 07/27/2007 9:19 PM |
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if you didn't make special configurations on your server, your Win 2003 server should support external process.
now please check FLV mime issue first, did you add "FLV" mimetype in IIS?
thanks. |
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Pengtsen R
http://www.bizmodules.net |
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