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Forums > Ultra Video Gallery > Support Questions

Subject: IE Video Series Bug

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bsa software
Posts:5
Bronze Member

Bronze Member

05/14/2010 10:54 AM
We are experiencing a bug in the video series. Only the first video in the series will play. Any other video will not play. The videos are embedded. All other videos appear to play fine when not in a series. You can see this behavior here: http://fundaccounting.bsasoftware.com/LearningCenter/DemoVideos.aspx Click on the accounts payable demo series. Using the links under the video, nothing plays. The series works fine in firefox. Thanks

Pengtsen R
Posts:11264

05/18/2010 12:42 PM
your website is down?

Pengtsen R http://www.bizmodules.net

bsa software
Posts:5
Bronze Member

Bronze Member

05/18/2010 2:40 PM
DNS issue on our end. DNS is now resolved. Site is up now from a remote location. Thanks.

Pengtsen R
Posts:11264

05/20/2010 11:28 AM
can you please email me the embed code you used for all videos in a series? I'll try it locally.

Pengtsen R http://www.bizmodules.net

bsa software
Posts:5
Bronze Member

Bronze Member

05/20/2010 1:39 PM
I sent emails to both the host and your hotmail containing the embed code. Thank you.

bsa software
Posts:5
Bronze Member

Bronze Member

05/24/2010 11:50 AM
I am heavily modifying this page. We need to have our site in production by monday, so I am putting in place a work around. Please continue to keep me informed if you find a solution. This is still a pressing matter. Thank you.

Pengtsen R
Posts:11264

05/26/2010 12:44 PM
I sent you a reply by email, I guess the flash player you embed is executing some javascripts which bring this problem.

Pengtsen R http://www.bizmodules.net

bsa software
Posts:5
Bronze Member

Bronze Member

05/26/2010 2:02 PM
I received it. How come the videos play fine everywhere else but in the series if the embed code is causing an issue? Thanks

Pengtsen R
Posts:11264

05/27/2010 10:48 AM
I'm not sure, but you can try to embed videos offered by youtube, dailymotion, if all of them works, then the only possible reason is the embed code you used.

Pengtsen R http://www.bizmodules.net

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Forums > Ultra Video Gallery > Support Questions > IE Video Series Bug

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