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Support Forum
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Brandon Watson Posts:1

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| 10/07/2008 2:03 PM |
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Hello. Here is the problem we are experiencing.
We have the following UVG modules installed in a DNN site version 04.08.04: UVG_AddVideo 02.04.02 UVG_CategoryList 02.00.00 UVG_Configurations 02.00.00 UVG_LatestVideos 02.00.00 UVG_MyVideos 02.00.00 UVG_PendingVideos 02.00.00 UVG_PopularVideos 02.00.00 UVG_SearchInput 02.00.00 UVG_TagList 02.00.00 UVG_UserVideos 02.00.00 UVG_VideoList 02.00.00 UVG_VideoPlayer 02.00.00 UVG_VideoSpotLight 02.00.00
We also have the following modules installed from DNNMaster: DNNMasters.MPUS-Xtreme 01.00.21 DNNMasters_MPUS_X_Navigator 01.07.00
The DNNMaster module 'DNNMasters.MPUS-Xtreme' allows users and user roles to be shared across multiple portals within a DNN install. As part of it's installation, the web.config is modified with the following information which replaces the default DNN providers:
Once these lines replace the default DNN providers in the web.config file, all of the uploaded videos using UVG would no longer play.
Is there a fix you can provide that will allow UVG to still operate correctly with the above code in place?
Thank you for your time and assistance.
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Brandon Watson Posts:6

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| 10/07/2008 3:12 PM |
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After posting my question, I notice that the code I was referring to is not showing up in the post. Apparently, if you use the "greater than - less than" brackets that are in the code, the text does not show up. So I have removed them in the code below. Here are the portions of the web.config code that get modified to support the DNNMasters MPUS-Xtreme module:
Comment - Start Original DNN code no longer used add name="DNNMembership" type="DotNetNuke.HttpModules.Membership.MembershipModule, DotNetNuke.HttpModules" Comment - End Original DNN code no longer used Comment - Start MPUS-X entries add name="MPUSX" type="DNNMasters.MPUS.X.HttpModule.Module,DNNMasters.MPUS-X.HttpModule" add name="DNNMembershipX" type="DNNMasters.MPUS.X.HTTPMembership.HTTPMembership,DNNMasters.MPUS-X.HTTPMembership" add name="MPUS2X" type="DNNMasters.MPUS.X.HttpModule2.Module2,DNNMasters.MPUS-X.HttpModule2" Comment - End MPUS-X entries
Comment - Start Original DNN code no longer used members defaultProvider="AspNetMembershipProvider" providers clear add name="AspNetMembershipProvider" type="DotNetNuke.Security.Membership.AspNetMembershipProvider, DotNetNuke.Provider.AspNetProvider" providerPath="~\Providers\MembershipProviders\AspNetMembershipProvider\" providers members roles defaultProvider="DNNRoleProvider" providers clear add name="DNNRoleProvider" type="DotNetNuke.Security.Membership.DNNRoleProvider, DotNetNuke.Provider.DNNProvider" providerPath="~\Providers\MembershipProviders\DNNMembershipProvider\" providers roles profiles defaultProvider="DNNProfileProvider" providers clear add name="DNNProfileProvider" type="DotNetNuke.Security.Profile.DNNProfileProvider, DotNetNuke.Provider.DNNProvider" providerPath="~\Providers\MembershipProviders\DNNMembershipProvider\" providers profiles Comment - End Original DNN code no longer used
Comment - Start MPUS-X entries members defaultProvider="MPUSMembershipProvider" providers clear add name="MPUSMembershipProvider" type="DNNMasters.MPUS.X.MPUSMembershipProvider.MPUSMembershipProvider,DNNMasters.MPUS-X.MembershipProvider" providerPath="~\Providers\MembershipProviders\MPUSMembershipProvider\" providers members roles defaultProvider="MPUSRoleProvider" providers clear add name="MPUSRoleProvider" type="DNNMasters.MPUS.X.MPUSRoleProvider.MPUSRoleProvider,DNNMasters.MPUS-X.RoleProvider" providerPath="~\Providers\MembershipProviders\MPUSRoleProvider\" providers roles profiles defaultProvider="MPUSProfileProvider" providers clear add name="MPUSProfileProvider" type="DNNMasters.MPUS.X.MPUSProfileProvider.MPUSProfileProvider,DNNMasters.MPUS-X.ProfileProvider" providerPath="~\Providers\MembershipProviders\MPUSProfileProvider\" providers profiles Comment - End MPUS-X entries
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Pengtsen R Posts:5241

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| 10/07/2008 8:53 PM |
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| not play? can you send me a url so I can see what you mean? |
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Pengtsen R http://www.bizmodules.net |
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Brandon Watson Posts:6

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| 10/08/2008 9:45 AM |
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Unfortunately, I am not able to provide you a link to our website at this time. It will be a public US Army site when released, but for development, it is only available within our network. However, we've done some more testing and I can provide you with some additional information. With the above MPUS-Xtreme code in place inside the web.config file, we have found that the videos WILL playing correctly when the url address is using http. However, when the address starts with https, the videos will not only NOT play, there is actually a different "skin" being applied to the player. I could send you a screen shot of what the player looks like when using http versus https if you would like. |
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Pengtsen R Posts:5241

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| 10/08/2008 7:50 PM |
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the "different skin" you mentioned have more black areas, right? generally this means the vid.aspx in UVG fired an error, you should see a more detailed error message in Event Viewer, you also can invoke vid.aspx directly in this way: http(s)://yourdomain.com/desktopmodules/ultravideogallery/vid.aspx?vId=your video id. thanks. |
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Pengtsen R http://www.bizmodules.net |
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Brandon Watson Posts:6

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| 10/30/2008 4:31 PM |
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Since your last posting, we have still not resolved this UVG issue.
To answer your questions: Yes - The "different skin" we metioned does have a black skin at the bottom and a large light gray play button in the center of the video player. We did check the Event Viewer for any logs that may relate to this issue of the video not playing, but have seen no log files that pertain specifically to the videos not playing.
As far as invoking the vid.aspx player, we did use the link you sent "http(s)://yourdomain.com/desktopmodules/ultravideogallery/vid.aspx?vId=your video id." and what displayed on the page was simply the xml information about t he video.
Herer is a list of other troubleshooting that we attepmted:
- Tried to change the ashx setting in IIS to NOT verify files exists - failed - Tried to change the HTTP header section in IIS - failed - Tried to add/delete MIME type (.flv) - failed
- Tried running the video admin configuration wizard several times ---- Suggestions were: -------- Select 'I can't see it' -------- Select 'I can see it' Both failed
- Pored through forums with no luck - Searched internet through google with no luck - Looked for specific issues relating to Internet explorer - failed - Tried playing the 'FirstRun.flv' - failed - Tried accessing videos directly via URL - failed
However, we did notice that the videos will play with http and https when our site is viewed through Firefox (version 2.0.0.16).
Your help and suggestions are most appreciated.
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Pengtsen R Posts:5241

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| 10/31/2008 9:40 AM |
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1, what's your domain? 2, what's your UVG version, did you upgrade to latest 2.4.4? 3, I realized MPUS may cause to this problem from another client today, can you try to remove mpus entries in your web.config and test it again? |
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Pengtsen R http://www.bizmodules.net |
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Brandon Watson Posts:6

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| 10/31/2008 1:54 PM |
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1. I wish I had a domain to give you so that you could actually see this issue in action, but this website does not yet exist at a publicly accessible address. It is on a development server that exist only within our network.
2. As far as the UVG version that we are using it's 2.4.2. The first post will list all other UVG module versions as well as the MPUS module version. We went to Snowcovered.com, where we purchased this module originally, to get the newest version of UVG. However, we did not see the UVG 2.4.4 listed there. We did download the 2.4.4 trial version on the bizmodules site and installed it onto our website, but it did not correct the problem.
3. Yes, we did test to confirm that when we remove the MPUS entries from the web.config file the UVG Video Player will play videos correctly using both http and https.
You mentioned that you have another client that is also having the same issues with MPUS and UVG. Does this mean you are already attempting to implement some kind of code fix for this?
Thank you for your prompt responses and assistance with this matter.
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Pengtsen R Posts:5241

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| 11/01/2008 7:35 AM |
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I realized MPUS may cause this problem from "Liang Ou", only 1 or 2 days ago. you know, when you play a video, UVG player call /desktopmodules/ultravideogallery/vid.aspx to get an xml file, which contains the video information and configuration settings, the problem is, when mpus is enabled, this xml file is a BAD xml file, if you try to view its source in IE, you will get an error, thus UVG player is not able to parse it so it won't work. I guess MPUS must monitors aspx request on your website and did some thing with it. please contact the author or MPUS to see if I'm right. thanks. |
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Pengtsen R http://www.bizmodules.net |
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Brandon Watson Posts:6

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Pengtsen R Posts:5241

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| 11/03/2008 10:53 PM |
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| ok, I may not have time to check this thread everyday, but please let me know if you still have any trouble with it a few days later. |
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Pengtsen R http://www.bizmodules.net |
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| You are not authorized to post a reply. |
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