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Forums > Other Products > Site Analyzer
Subject: Timeout expired error
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Author Messages
Ryan Bell
Posts:4
Bronze Member
09/01/2006 11:42 AM  
When I run a report for more than a month or so, I receive the following error.  Apparently a timeout from the SQL server.  I've noticed that no report runs for more than 30 seconds. 

A critical error has occurred.
Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.

I've already set the exclude administrators to standard but same problem persists.

We run 6 portals with moderate to heavy usage.  3500 users total with about 100 online at any given time.
Pengtsen R
Posts:5440
09/01/2006 12:19 PM  
In Control Panel, please set Exclude Administrators to No or Standard.

Thanks.
Pengtsen R
http://www.bizmodules.net
Ryan Bell
Posts:4
Bronze Member
09/01/2006 3:57 PM  
That did the trick for some reports, but not all.  The .  The referrals report for example still times out if reporting more than 30 days or so.

Any other suggestions?
Pengtsen R
Posts:5440
09/01/2006 10:16 PM  

You must have heavy traffic in your website, I think you can make reports in shorter period.

Thanks.
Pengtsen R
http://www.bizmodules.net
Arnel Gonzales
Posts:1
New Member
12/11/2006 5:16 PM  
Hello, I am having the same problem. My question is: where in the control panel can I set the "Exclude Administrators to No or Standard"? Thanks Arnel
Pengtsen R
Posts:5440
12/13/2006 7:39 AM  
You can find it in module menu when login as admin users.

Thanks.
Pengtsen R
http://www.bizmodules.net
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Forums > Other Products > Site Analyzer > Timeout expired error
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