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Latest Discussions
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Support Forum
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Chris D
Posts:5
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| 07/14/2008 2:55 PM |
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I walked through the config process, but still my video's don't appear to be getting pushed. I entered my Access Key and secret key, which it appeared to accept. It retrieved a bucket I had previously created, set batch quantity to 2, and short url to Yes. I then modified the scheduler in host settings to run every hour, then restarted the app, just in case. Finally I uploaded 3 videos. Unfortunately in the scheduler log the only thing it shows is "tried to move 2 videos to amazon s3".....
Am I missing something? The attempt is being made to move the vid to S3 but it def is not completing as I am also directly validating the files are not getting added to the bucket.
Thanks,
Chris
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Pengtsen R
Posts:5440
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| 07/14/2008 11:25 PM |
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| what's your domain? there is a text log file under your root folder. |
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Pengtsen R
http://www.bizmodules.net |
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Chris D
Posts:5
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| 07/15/2008 5:14 PM |
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| OK, I believe this is the key piece from the errors being logged:Affirma.ThreeSharp.ThreeSharpException: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. ---> System.Net.WebException: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure. |
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Pengtsen R
Posts:5440
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| 07/15/2008 5:59 PM |
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| please tell me your domain and let me take a look. |
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Pengtsen R
http://www.bizmodules.net |
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Chris D
Posts:5
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| 07/15/2008 7:17 PM |
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I just sent my domain to the service-at-bizmodules.net account. Didn't post it here as I do not yet want the site widely accessed.
Thanks,
Chris |
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Pengtsen R
Posts:5440
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| 07/16/2008 6:24 AM |
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| it's proved to be a problem with your bucket, right? |
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Pengtsen R
http://www.bizmodules.net |
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Chris D
Posts:5
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| 07/16/2008 10:00 PM |
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well, yes and no. After Further research I believe the problem may actually be on the UVG side... Per your instructions I created a new bucket. I used a very basic name, and yes that worked. However, one of the things Amazon allows is sub-domain pointing so that instead of the file downloading from some amazon URL, you can create a very specifically named bucket and then make the appropriate DNS changes. I was not yet going to go this far as I didn't want to assume UVG had the flexibility to set the url which would be used for S3 rather than the default. However, I would assume UVG would support the S3 naming conventions? From my limited testing it appears using a naming convention like media.domain.com, which is perfectly acceptable within the S3 naming conventions, causes issues for UVG when the file move is attempted. Interestingly I was able to create a bucket in UVG using this naming convention, it appears only the batch process runs into issues. I have only done limited troubleshooting at this point but I "think" the issue is pointing back to an issue in how UVG supports amazon bucket naming conventions, however, I could be wrong, it certainly wouldn't be the first time!
Thanks again for your help!
Chris |
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Pengtsen R
Posts:5440
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| 07/17/2008 5:57 PM |
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| I'm not familiar with "amazon bucket naming conventions", however, the path of the video is invisible to public visitors after moving to amazon s3, so I think even the original s3 path is ok. |
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Pengtsen R
http://www.bizmodules.net |
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| You are not authorized to post a reply. |
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