Hello,

Thank you for replying. Yes, that is what they did. The moved the website to another drive. The problem is that when they moved the files, all the permissions were reset. I have given the license file Write Access now, so UVG is reactivated. But the videos no longer play. Can you think of anywhere else that would need specific read write permissions? I want to avoid reinstalling UVG.

I appreciate your help on this.

Thank you.