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Support Forum
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Tom Harris
Posts:7
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| 03/28/2008 12:24 PM |
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http://www.9dtv.com/mediademo/Home/tabid/688/Default.aspx
If I set approve to false in the db for the specific record that uses AWS the List comes back up fine. All my sites now are down that have been upgraded to AWS. Please help. If I set the approve to false on them it will work but then I will have to upload my videos again and turn off AWS.
Error: List is currently unavailable.
DotNetNuke.Services.Exceptions.ModuleLoadException: startIndex cannot be larger than length of string. Parameter name: startIndex ---> System.ArgumentOutOfRangeException: startIndex cannot be larger than length of string. Parameter name: startIndex at System.String.InternalSubStringWithChecks(Int32 startIndex, Int32 length, Boolean fAlwaysCopy) at BizModules.UltraVideoGallery.GlbControlBase.EnsureDirectory(String strPath) at BizModules.UltraVideoGallery.FileSystemController.EnsureCustomThumbnail(String strBelongedFolder, String strThumbnail, Int32 intWidth, Int32 intHeight) at BizModules.UltraVideoGallery.ucVideoListControl.EnsureCustomScreenshots(String strBelongedFolder, ArrayList lstScreenshots, Int32 intWidth, Int32 intHeight) at BizModules.UltraVideoGallery.ucVideoListControl.ProcessRotatedScreenshotToken(String& strTemplate, VideoInfo objVideoInfo, PortalSettings portalSettings) at BizModules.UltraVideoGallery.ucVideoListControl.ProcessHtmlBody(String& strHtmlBody, VideoInfo objVideoInfo, PortalSettings portalSettings, Int32 tabId, Int32 listingTabId, Int32 searchResultTabId, String resourceFile, String modulePath) at BizModules.UltraVideoGallery.VideoList.BindBody(ControlCollection& controls, VideoInfo objVideoInfo) at BizModules.UltraVideoGallery.VideoList.rptTopVideos_ItemDataBound(Object source, DataListItemEventArgs e) at System.Web.UI.WebControls.DataList.CreateItem(Int32 itemIndex, ListItemType itemType, Boolean dataBind, Object dataItem) at System.Web.UI.WebControls.DataList.CreateControlHierarchy(Boolean useDataSource) at System.Web.UI.WebControls.BaseDataList.OnDataBinding(EventArgs e) at BizModules.UltraVideoGallery.VideoList.BindData() at BizModules.UltraVideoGallery.VideoList.Page_Load(Object sender, EventArgs e) --- End of inner exception stack trace --- |
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Tom Harris
Posts:7
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| 03/28/2008 2:08 PM |
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| It doesn't effect the mp3's on S3 just the flv files if that helps. Let me know if you would like me to export the records. |
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Pengtsen R
Posts:5179
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| 03/28/2008 10:22 PM |
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| I sent you a debug version by email. |
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Pengtsen R
http://www.bizmodules.net |
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Tom Harris
Posts:7
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| 03/30/2008 11:01 AM |
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Thank you for the timely, and successful updates. The issue was that my Application Pool recycled in the middle of the AWSScheduled upload to S3 stopping the thumbs from uploading and thus causing a module crash. I have been getting a ton of traffic on my servers and upgraded my system memory so it won't happen again.
Pengsten worked with me over several days and debug versions to isolate the problem. I don't think I have worked with a better company with this level of support in my 30 years of programming and over 10 years of leading a team of developers. It is appreciated. The newest update installed at 1am Pacific time on my servers is working beautifully.
If you haven't purchased either UVG or UMG you are missing out on not only 2 of the best DotNetNuke modules but the best Tech Support and Service in the industry.
Tom Harris |
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Pengtsen R
Posts:5179
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| 03/30/2008 7:41 PM |
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Tom, thank you for your praise. and I appreciate your help with debug this problem.
The fix is uploaded to snowcovered now and the version number is still 2.2.2, anyone who get same problem can download and install it.
thanks. |
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Pengtsen R
http://www.bizmodules.net |
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