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Subject: problem after new installation of UMG module
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Author Messages
Anthony Alvarado
Posts:3
Bronze Member

03/27/2008 3:10 PM  

Hi just bought the new version of your module today impressed for what i saw in the feature list and the videos.

but to my surprize and dismay, after
i uploaded the module to a running instance of DNN and after successfully install the zip file I got the app down.

this kind of frustrating because these never happened before to me and now i have several customers calling me.

I have seen some of the others errors messages in the forums but in my case i cannot even see an error is just that page with

Server Error in '/' Application.

You can see the error at http://vidrios.inovasoftware.com/

Please I need your help urgent.

Thanks in advanced.

 

Anthony Alvarado
Posts:3
Bronze Member

03/27/2008 4:47 PM  
any ideas please!

Pengtsen R
Posts:4879
Site Administrator


03/28/2008 12:34 AM  
I'm sorry for the delays to give you a reply, my network connection is out of side in past few hours.

now your site is working, can you send me more detailed information about this error?

thanks.

Pengtsen R
http://www.bizmodules.net
Anthony Alvarado
Posts:3
Bronze Member

03/28/2008 7:33 AM  
hi yes i worked all night finding it out

i found the error message with my hosting provider and then using your solution in this post i got the DNN up again

1) Remove the /DesktopModules/XML folder

2) Remove the /App_Code/XML folder

3) Remove the DotNetNuke.Modules.XML.dll file in the /bin folder

4) Remove from compilation in the web.config


after that i decided to upgrade to DNN 4.8 and everything seems fine now!

thanks
Pengtsen R
Posts:4879
Site Administrator


03/28/2008 10:15 AM  
ok, this is a FAQ, the core XML module have such a bug.

thanks.

Pengtsen R
http://www.bizmodules.net
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Forums > Ultra Media Gallery > Support Questions > problem after new installation of UMG module

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