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Subject: Email Pic doesnt send.
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Author Messages
Simon Mountford
Posts:8
Bronze Member

07/25/2006 8:27 PM  
When the email pic button is pressed all appears to be fine even says sending email / email sent.

Checked the email address it was sent to. No email arrives ??

If i send and email via "feedback form" module it works fine.

Please help.

PS This is a Great module really would like to fix this last thing up for my site.
Pengtsen R
Posts:5179


07/26/2006 5:54 AM  

This module use standard email API in DNN to send emails, so if you can send email via Feedback module you should be able to send emails by this module too.

A possible reason is your email body is too simple, just like "test", I do konw that some email system will block this kind of email. please try to enter a whole sentence.

Thanks.


Pengtsen R
http://www.bizmodules.net
Michael Smith
Posts:8
Bronze Member

11/13/2006 4:01 PM  
I had this problem, went into the Host Settings and changed the SMTP configuration until I found one that worked. For me it was "basic" authentication and the mailserver's default user and password. I suppose thought that it depends on your hosting company.

-Michael
Pengtsen R
Posts:5179


11/13/2006 5:03 PM  

Can you send email via Feedback module?

Thanks.


Pengtsen R
http://www.bizmodules.net
Michael Smith
Posts:8
Bronze Member

11/14/2006 2:58 AM  
You're describing exactly what I experienced. I'm sure it's your SMTP Settings in Host Settings. Your feedback form probably goes to an email address on the same server as your portal, which will work okay even if your SMTP will not send out to a foreign server. I really think you should check this.
Pengtsen R
Posts:5179


11/14/2006 3:07 AM  

Michael, thanks for sharing your experience on this.


Pengtsen R
http://www.bizmodules.net
H D
Posts:60
Golden Member

09/03/2007 2:34 PM  
Hi

I am guessing that the email a friend script sends the email "from" the email address inserted in the from box.

If the above is correct your smtp server may block the sending of this email if you have to authenticate to send emails and the "from" address is not recognised as an authorised address.

I have the same problem; see below;

03/09/2007 19:27:37 General Exception AssemblyVersion: 04.05.05; PortalID: 0; PortalNa ...
AssemblyVersion: 04.05.05
PortalID: 0
PortalName: Netball Online
UserID: -1
UserName:
ActiveTabID: 36
ActiveTabName: Home
RawURL: /DesktopModules/BizModules - UltraPhotoGallery/EmailAFriend.aspx?alias=www.netballonline.com&Command=post&PhotoId=961&ToEmailAddress=****@rtpmep.co.uk,****@2n8.net&YourEmailAddress=****@2n8.net&YourPersonalNote=test%20email%20old%20bean
AbsoluteURL: /DesktopModules/BizModules%20-%20UltraPhotoGallery/EmailAFriend.aspx
AbsoluteURLReferrer: http://www.netballonline.com/DesktopModules/BizModules%20-%20UltraPhotoGallery/UltraPhotoGallery.swf
UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: e39b8572-6f6f-4114-bd24-ec46e8a3e022
InnerException: Command not implemented. The server response was: 5.0.0 One (or more) of the message 'From' addresses is not registered - login at: http://control.authsmtp.com
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Net.Mail.DataStopCommand.CheckResponse
StackTrace:
Message: System.Net.Mail.SmtpException: Command not implemented. The server response was: 5.0.0 One (or more) of the message 'From' addresses is not registered - login at: http://control.authsmtp.com at System.Net.Mail.DataStopCommand.CheckResponse(SmtpStatusCode statusCode, String serverResponse) at System.Net.Mail.DataStopCommand.Send(SmtpConnection conn) at System.Net.Mail.SmtpConnection.OnClose(Object sender, EventArgs args) at System.Net.ClosableStream.Close() at System.Net.Mail.MailWriter.Close() at System.Net.Mail.SmtpClient.Send(MailMessage message) at DotNetNuke.Services.Mail.Mail.SendMail(String MailFrom, String MailTo, String Cc, String Bcc, MailPriority Priority, String Subject, MailFormat BodyFormat, Encoding BodyEncoding, String Body, String Attachment, String SMTPServer, String SMTPAuthentication, String SMTPUsername, String SMTPPassword, Boolean SMTPEnableSSL)


It would be great if there was an option to force the from address to be the same as the main portal email address.
Pengtsen R
Posts:5179


09/03/2007 7:32 PM  
ok, I think this suggestion is great, I'll try to implement it shortly.

thank you.

Pengtsen R
http://www.bizmodules.net
Jannick Kuijpers
Posts:20
Silver Member

09/18/2008 3:02 PM  
Well, if you implement this, please leave the option to us, because I rather want to have the mail to be delivered as being send by their mail adress, even when it went through an smtp relay.
Maybe a setting inside the module?
Pengtsen R
Posts:5179


09/22/2008 7:51 AM  
I remember that feature is alredy included, I'm sorry there isn't a setting for this.

Pengtsen R
http://www.bizmodules.net
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Forums > Ultra Media Gallery > Support Questions > Email Pic doesnt send.

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