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Forums > Ultra Video Gallery > Support Questions
Subject: Uninstalling "UVG"
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Author Messages
Patrick Lismore
Posts:43
Golden Member
09/29/2008 4:33 AM  
I have been trying to unistall UVG. I have followed the instructions in the Guide. When i get to the video admin page the "preuninstall" link cannot be clicked, the other 3 links can be clicked. So i thought maybe i need to run the configuration wizard to enable the link. I run through the configuration wizard and the link still was not allowing me to click it. I searched the forum and i saw that someone else was doing an uninstall. I tried removing the line in my web.config file and logged back in as the host navigated to the UVG_Configuration module and the preuninstall was still not able to be clicked. I wanted to get some advice before i just go ahead deleting all the modules. kind regards
Pengtsen R
Posts:5417
09/29/2008 9:32 AM  
did you login as host? this button is only available to host.
Pengtsen R
http://www.bizmodules.net
Patrick Lismore
Posts:43
Golden Member
09/29/2008 9:32 AM  
yes my friend i am logged in as the host,
Patrick Lismore
Posts:43
Golden Member
09/29/2008 9:55 AM  
your more than welcome to the host login details and view for yourself.
Pengtsen R
Posts:5417
09/29/2008 8:44 PM  
another possible reason is you don't need to "preuninstall" it, because your web.config doesn't contains neatupload and ajaxpro, you can search in it to confirm.
Pengtsen R
http://www.bizmodules.net
Patrick Lismore
Posts:43
Golden Member
09/30/2008 6:19 AM  
I went ahead and started to uninstall. I started with the first module Add Video brought this site down. I tried replacing the Web.config with the web.config.uvg but the is still down.
Pengtsen R
Posts:5417
09/30/2008 9:50 AM  
did you check your web.config to see if there is neatupload and ajaxpro entry?

now can you please send me your web.config?
Pengtsen R
http://www.bizmodules.net
You are not authorized to post a reply.
Forums > Ultra Video Gallery > Support Questions > Uninstalling "UVG"
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