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Last Post 11 Jan 2017 09:22 AM by  Pengtsen R
MP4 requires full download to play.
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New Member


Posts:3
New Member


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08 Jan 2017 10:56 PM
    Greetings,

    I have an MP4 file that will buffer properly if I embed it in an HTML module. However, when it's added to a UMG module it has to download completely before it'll play. This actually happens with all the MP4 files I have regardless of the size.

    Is there a reason why it'll work in an HTML module but not in UMG? Is there a way to fix this?

    Thanks,

    -Matt


    New Member


    Posts:3
    New Member


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    09 Jan 2017 05:11 PM
    I found that the MP4 files' metadata was at the end of the file. Anyone know if there are tools that will actually show that? I found MetadataMover helped with this, but it would be nice to know if your video is ready for Interwebs streaming.


    Basic Member


    Posts:180
    Basic Member


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    11 Jan 2017 09:22 AM
    This is a very common issue. Many encoders put video meta at the end of the file, so you have to fully download it before watching it.

    You can try a different video encoder.

    By the way, if the video is generated by Ultra Video Gallery, then the meta data will be automatically move to the head of the file when UVG process it. So you don't need to fully download it before watch it.
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