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Last Post 11 May 2016 04:20 PM by  Mike Cooke
Bought Module, No Serial Number
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New Member


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New Member


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11 May 2016 04:20 PM
    Hi,

    My boss recently purchased the Flex Events module on the DNN store, I believe on May 2nd and says he never received the serial number via email. It's not in his junk mail either. We have the invoice number.

    We have opened tickets on the DNN store with the invoice number on May 3rd, I have tried requesting the serial via the IONConnecter script with his email address and I sent a message using the contact us form on this site as well. No answers that I can see.

    Any help with the serial number would be appreciated. My email is mcooke@amrms.com. The Email used to purchase was dgarrison@amrms.com

    -Thanks.


    New Member


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    New Member


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    12 May 2016 07:52 AM
    Not sure if you sent it or it was me trying the IONCOnnector one more time, but we got our serial number.

    -Thanks.


    Basic Member


    Posts:240
    Basic Member


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    14 May 2016 10:03 PM
    You should have received it.

    If you don't receive it in the future, please email us with your invoice ID so we can manually resend it.

    Thanks.
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