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Last Post 12 Oct 2017 08:06 AM by  Pengtsen R
Ultra Media Gallery Website License
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New Member


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New Member


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10 Mar 2016 03:50 PM
    Our website now has a pop up that states: You are allowed to setup 3 gallery instances with Ultra Media Gallery Standard Edition, but it appears you already have 30. This has never happened before. What course of action can we take to solve this issue?


    Basic Member


    Posts:240
    Basic Member


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    14 Mar 2016 12:28 AM
    What's your UMG version? the exact version number.


    New Member


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    New Member


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    14 Mar 2016 08:06 AM
    9.x


    New Member


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    New Member


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    17 Mar 2016 10:03 AM
    We're on version 6.0 and recently purchased UMG 9.x. Is it possible this could be a compatibility issue? We don't plan on upgrading DNN. (8.x is no longer available for purchase) Thank you.


    Basic Member


    Posts:240
    Basic Member


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    17 Mar 2016 08:20 PM
    can you email me your serial number? you can click Contact Us on the bottom of this page.


    New Member


    Posts:1
    New Member


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    11 Oct 2017 12:33 PM
    I purchased the Ultra Media Gallery to replace the old one on a website running 8. It has been over a month and I have not received a license key to activate the software. I have tried sending tickets via the dnn store ticketing system and I have asked them to escalated the request for help, DNN Store said they cannot get a response from your office.
    Could someone please tell me if I will be able to get the license key or if I need to request a refund and use a different product?


    Basic Member


    Posts:189
    Basic Member


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    12 Oct 2017 08:06 AM
    The serial number is usually sent a couple of minutes after buying it. If you still don't have have it, please click Contact Us in the bottom of this page and don't forget to include your invoice id.
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