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Last Post 09 Nov 2015 06:35 PM by  jack-lee
Update UVG from version 5 to 6.8.2
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09 Nov 2015 06:35 PM
    Hi,

    I was using your UVG version 5 with no problem for few years already, until recently we want to update to your newest one which is version 6.8.2 because of its responsive layout.

    I downloaded the file in Download section, I install it through extension manager. However it said installation failed....

    Following is the error message I have received:

    Failure Installation Failed - ResourceFile
    Failure ExceptionSystem.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Services.Installer.Installers.ModuleInstaller.DeleteModule()
    Failure Package Installation aborted

    And of course, my UVG is not working anymore with a very long error message (see last part for error details)

    It will be so kind if you can help me with this issue.....

    Regards

    Jack

    /* Error Message on the page */

    Error: UVG_VideoList is currently unavailable. DotNetNuke.Services.Exceptions.ModuleLoadException: The base class includes the field 'cellFilters', but its type (System.Web.UI.WebControls.TableCell) is not compatible with the type of control (System.Web.UI.WebControls.Panel). ---> System.Web.HttpParseException: The base class includes the field 'cellFilters', but its type (System.Web.UI.WebControls.TableCell) is not compatible with the type of control (System.Web.UI.WebControls.Panel). ---> System.Web.HttpParseException: The base class includes the field 'cellFilters', but its type (System.Web.UI.WebControls.TableCell) is not compatible with the type of control (System.Web.UI.WebControls.Panel). at System.Web.Compilation.BaseTemplateCodeDomTreeGenerator.BuildFieldDeclaration(ControlBuilder builder) at System.Web.Compilation.BaseTemplateCodeDomTreeGenerator.BuildSourceDataTreeFromBuilder(ControlBuilder builder, Boolean fInTemplate, Boolean topLevelControlInTemplate, PropertyEntry pse) at System.Web.Compilation.BaseTemplateCodeDomTreeGenerator.BuildSourceDataTreeFromBuilder(ControlBuilder builder, Boolean fInTemplate, Boolean topLevelControlInTemplate, PropertyEntry pse) at System.Web.Compilation.BaseTemplateCodeDomTreeGenerator.BuildSourceDataTreeFromBuilder(ControlBuilder builder, Boolean fInTemplate, Boolean topLevelControlInTemplate, PropertyEntry pse) at System.Web.Compilation.TemplateControlCodeDomTreeGenerator.BuildMiscClassMembers() at System.Web.Compilation.BaseCodeDomTreeGenerator.BuildSourceDataTree() at System.Web.Compilation.BaseCodeDomTreeGenerator.GetCodeDomTree(CodeDomProvider codeDomProvider, StringResourceBuilder stringResourceBuilder, VirtualPath virtualPath) at System.Web.Compilation.BaseTemplateBuildProvider.GenerateCode(AssemblyBuilder assemblyBuilder) at System.Web.Compilation.AssemblyBuilder.AddBuildProvider(BuildProvider buildProvider) --- End of inner exception stack trace --- at System.Web.Compilation.AssemblyBuilder.AddBuildProvider(BuildProvider buildProvider) at System.Web.Compilation.BuildProvidersCompiler.ProcessBuildProviders() at System.Web.Compilation.BuildProvidersCompiler.PerformBuild() at System.Web.Compilation.BuildManager.CompileWebFile(VirtualPath virtualPath) at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate) at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate) at System.Web.Compilation.BuildManager.GetVPathBuildResult(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean ensureIsUpToDate) at System.Web.UI.TemplateControl.LoadControl(VirtualPath virtualPath) at DotNetNuke.UI.ControlUtilities.LoadControl[T](TemplateControl containerControl, String ControlSrc) at DotNetNuke.UI.Modules.WebFormsModuleControlFactory.CreateModuleControl(TemplateControl containerControl, ModuleInfo moduleConfiguration) at DotNetNuke.UI.Modules.ModuleControlFactory.LoadModuleControl(TemplateControl containerControl, ModuleInfo moduleConfiguration) at DotNetNuke.UI.Modules.ModuleHost.LoadModuleControl() --- End of inner exception stack trace ---


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    Basic Member


    --
    15 Nov 2015 12:32 AM
    The installation error obviously comes from DNN core. As you can see, it errored out when DNN tries to delete a module.

    If you still have trouble with it, email me your host password so I can try to install it for you.
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