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Last Post 21 Aug 2016 07:18 PM by  Pengtsen R
UVG Amazon Transcode Issue
 2 Replies
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New Member


Posts:6
New Member


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18 Aug 2016 05:18 PM
    I have created an AWS account, created an S3 bucket and setup UVG as instructed in the user manual.

    I then ftp'd a file to the server, went to add video, imported the video, and waited.

    The video is 1.6GB in size.
    I have a solid 11mbps upload speed.
    Windows Server has reported that w3wp.exe (for my dnn site) has been uploading to AWS at 11mbps for 80 minutes. At my upload speed the upload should take about 23 minutes. Further, using "Resource Monitor" I could see that the file I chose to upload was being read off the disk for 30 minutes. After 30 minutes, disk activity on the server has come to a virtual standstill, but the network activity has been steadily sending data to aws at 11mbps.

    What is going on? What is UVG uploading when there is no disk activity? Why is it taking UVG so long to upload the video?

    Also, I know that the video has uploaded to S3 successfully as I was able to download the video directly from the s3 bucket and replay it without issue.


    New Member


    Posts:6
    New Member


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    18 Aug 2016 05:47 PM
    If I kill w3wp and try again with another smaller file, I do not have this problem, instead I have another problem. UVG does not download the transcribed videos from amazon. Rather the video link that appears is pointing to my S3 bucket. I do NOT have S3 integration enabled in UVG.

    Why doesnt UVG download the transcoded files from AWS?

    Also, is there a size limitation? (It seems like a 1.6GB file caused it some issues)


    Basic Member


    Posts:240
    Basic Member


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    21 Aug 2016 07:18 PM
    Uploading your videos to UVG by FTP, and letting UVG upload it to Amazon is definately not a good idea. A better solution is to directly upload your videos to Amazon S3.

    You can upload the files to /ToBeEncoded folder within your S3 bucket, and UVG is able to automatically detect it. For further information about this, please refer to the user guide.

    Thanks.


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