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1 Replies and 875 Views Update UVG from version 5 to 6.8.2  875  1 Started by  jack-lee Hi, I was using your UVG version 5 with no problem for few years already, until recently we want to update to your newest one which is version 6.8.2 because of its responsive layout. I downloaded the file in Download section, I install it through extension manager. However it said installation failed.... Following is the error message I have received: Failure Installation Failed - ResourceFile Failure ExceptionSystem.NullReferenceException: Object reference not set...
1 875
09 Nov 2015 06:35 PM
3 Replies and 1405 Views Adding custom text to Embed Code iframe  1405  3 Started by  matt hey again! I'm on an old version of UVG, 5.5.6 revision 39687, and for reasons of my antiquated DNN, i can't upgrade. So i've set up a custom player inside UVG's embed code feature, and it allows for me to add an autostart feature into the url. I'd like my shared iframe code to automatically include that extra text of &autostart=false. for example, here's a video on our list (tag removed) iframe src='http://maritimetv.com/DesktopModules/UltraVideoGallery/Popup.aspxPorta...
3 1405
27 Oct 2015 03:24 PM
1 Replies and 1359 Views Moving Hosts  1359  1 Started by  Richard I am going to be moving my website to another host server. Do I have to purchase additional license or can this one be migrated over This applies to UMG and UVG.
1 1359
16 Oct 2015 10:46 AM
8 Replies and 2218 Views Videos not playing on mobile phone  2218  8 Started by  MJ DNN 7.3.4, UVG 6.4 , the videos are not playing on cell phones, from what i know it should be automatic switch to html5 when play videos on mobile devices any suggestion
8 2218
20 Sep 2015 05:53 PM
6 Replies and 1253 Views TileGrid Album with social media functions takes too long to load  1253  6 Started by  Sherlyn Yew I have an Ultra Media Gallery Module (Version 9.7.4) installed on DNN (Version 7.03.02). It is configured with Tilegrid Album Presentation with Comments and Social Media Right Pane is enabled in the Popup. The albums load with no problem and show the thumbnails when page loads. However when user click on the individual Image, it takes a long time to load it or doesn't load at all. I noticed this happens only when there is social feature, but if right pane was deactivated the image will loa...
6 1253
07 Sep 2015 01:53 AM
5 Replies and 1729 Views Amazon Transcoder integration issue  1729  5 Started by  Sumi Thanks for the wonderful support in the past. I upgraded UVG to the latest version UVG672. I have two DNN websites SiteA and SiteB that share the same Amazon S3 but different buckets. I created two buckets, one each for SiteA and SiteB. I also created two IAP user for each of these buckets and assign rights to the buckets. Then I created 'ToBeEncoded' folder in each of the buckets. I also created pipeline for each of these jobs, PipelineA and PipelineB. I used the right credential...
5 1729
29 Aug 2015 02:25 PM
1 Replies and 1608 Views UVG Re-encodes mp4 Videos When Option Unchecked  1608  1 Started by  cbap636 Hello, I'm currently using UVG 6.5.3 and DNN 7.3.14. When uploading a video that is already in the mp4 format, UVG will still re-encode the video even though the Re-encode mp4 option is unchecked in the UVG_Setup module. What would be causing this Thanks -Chris
1 1608
15 Jul 2015 05:06 PM
3 Replies and 1761 Views Media Center Shows Thumbnails of Videos That User Doesn't Have Permission to See  1761  3 Started by  cbap636 Hello, I'm currently using UVG 6.5.3 and DNN 7.3.14. When a user views a Media Center module set to a specific category, they can see ALL of that category's videos listed in the thumbnails even though they may not have the correct Role permissions, which have been set for each video. From what I understand this was not an issue in previous versions. Desired Result: When Media Center is set to display the videos of a specific category, the videos shown in the thumbnail list...
3 1761
10 Jul 2015 02:53 PM
4 Replies and 1166 Views Error when processing videos in queue  1166  4 Started by  Jim Ross When we try to upload any videos, we are getting this error when they are processed from the queue (see this when I visit ceq.aspx): Failed to encoded video with error code System.OverflowException: Arithmetic operation resulted in an overflow. at VideoMeta.get_LowQualityWidth(Int32 maxHeight) at BizModules.UltraVideoGallery.UVGEdition.EncodeByMencoder(FileSystemController fscInstance, String strVideoMappedPath, String strVideoFileName, String& strFlv, String& strH264, VideoMeta& video) a...
4 1166
07 Jul 2015 02:38 PM
1 Replies and 1067 Views Error on UVG Categroy LIst  1067  1 Started by  Michael Betts We are getting the following error on any page we add the UVG_CategoryList module to V6.4.0 (UVG_AddVideo V6.7.0). &91NullReferenceException: Object reference not set to an instance of an object.&93 DotNetNuke.Entities.Urls.TabPathHelper.AppendToTabPath(String path, TabInfo tab, FriendlyUrlOptions options, Boolean& modified) 50 DotNetNuke.Entities.Urls.TabPathHelper.BuildTabPathWithReplacement(TabInfo tab, FriendlyUrlOptions options, Guid parentTraceId) 127 DotNetNu...
1 1067
01 Jul 2015 05:48 AM
3 Replies and 1387 Views Problem using AVG on Smart Phone  1387  3 Started by  RedSix I downloaded and tried AVG about a year ago but never got around to competing the evaluation. Recently, I needed to move forward but when I installed the latest copy it said the trial period had expired. I therefore bought a Portal copy However, I am now having these major problems: 1. The Video List component shows nothing. No matter how I set or unset filters I cannot get it to show anything. 2. The only way I can get a list of my videos therefore is using the Free List mo...
3 1387
23 Jun 2015 09:23 AM
3 Replies and 1066 Views Amazon elastic transcoder  1066  3 Started by  jongumbrell Hi, I've configured UVG to work with an S3 bucket, used the add video module and all is ok. In the AWS transcoder jobs i see the job uploaded and completes successfully. I can see the files in the bucket but the uvg queue is reporting Processing on Amazon. Help please-Thanks Jon
3 1066
18 Jun 2015 11:13 AM
0 Replies and 1027 Views Amazon elastic transcoder  1027  0 Started by  jongumbrell Hi, I've configured UVG to work with an S3 bucket, used the add video module and all is ok. In the AWS transcoder jobs i see the job uploaded and completes successfully. I can see the files in the bucket but the uvg queue is reporting Processing on Amazon. Help please-Thanks Jon
0 1027
18 Jun 2015 11:12 AM
4 Replies and 1430 Views Embed Code Issue  1430  4 Started by  vidman When sharing a video embed code and the video is no longer APPROVED, the video list does not show it, but the embed code still plays the video. The shared hyperlink also works as well. If the video is no longer APPROVED, it should not be visible to any users or links.
4 1430
08 Jun 2015 02:26 PM
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