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Last Post 07 Jul 2016 12:26 AM by  Pengtsen R
Videos encoding gets stuck: UVG Video Encoding Skipped the encoding process because another video is being encoded.
 2 Replies
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New Member


Posts:4
New Member


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23 Jun 2016 11:46 AM
    this has become a big problem.

    Even though our users are uploading mp4 videos, and even though I have set "Re-encode Mp4" to not be checked.

    the process continues to get stuck and in the schedule history I can see

    UVG Video Encoding Skipped the encoding process because another video is being encoded.

    this is unfortunately an intranet site, so I can't provide a URL. Any suggestions????


    New Member


    Posts:4
    New Member


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    23 Jun 2016 11:47 AM
    btw.....I have cleared the uvg_queue multiple times, and that is not a permanent solution.


    Basic Member


    Posts:240
    Basic Member


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    07 Jul 2016 12:26 AM
    UVG still "hint" mp4 videos when Reencode Mp4 is not checked. However, "hinting" should be much much faster than a complete encoding.

    You can create a textfile, Log.txt, in \DesktopModules\UltraVideoGallery folder, which will then be filled by UVG.

    Maybe you should clear the encoding queue again, upload some videos, and let UVG fill log.txt. When it get stuck again, send me the log.

    Thanks.


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