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Subject: Activation Key Question
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Author Messages
Steven Webster
Posts:92
Diamond Member


06/19/2007 7:04 AM  
Pengsten,
I just purchased two (2) production licenses on snowcovered.com; one for each of my DNN installations.

I'm wondering what the activation process is supposed to be for moving from the trial to the licensed version on two seperate portals.

I tried to register on flatburger but there was some kind of admin problem message.

Will you send two activation keys? How does this work?

Steven Webster
dnnOsphere.com, An Independant Community for DNN Users
Pengtsen R
Posts:13551


06/19/2007 8:35 AM  
The serial numbers are already sent to your email box, please check it, you can use them to activate this product on your website.

Thanks.

Pengtsen R
http://www.bizmodules.net
Steven Webster
Posts:92
Diamond Member


06/19/2007 8:55 AM  
Pengsten,
Thanks but no email received yet. I wonder if your email may have been blocked by my spam filter.

What email address will it come from? I'll add it to my "approved list" and ask you to send again.

Sorry for the extra step.


Steven Webster
dnnOsphere.com, An Independant Community for DNN Users
Steven Webster
Posts:92
Diamond Member


06/19/2007 9:09 AM  
Added your domain to both mail servers (didn't know which account you send these to...the one on snowcovered is different than the one I registered here)....in any case both email servers should accept email from you now.

Steven Webster
dnnOsphere.com, An Independant Community for DNN Users
Pengtsen R
Posts:13551


06/19/2007 9:35 AM  
It is service@bizmodules.net.

You can use the resend feature to resend them.

Thanks.

Pengtsen R
http://www.bizmodules.net
Steven Webster
Posts:92
Diamond Member


06/19/2007 11:53 AM  
Thanks got them. For those who are moving from the trial version to the full version, it's important to install the full version before activating the license keys.

When I logged into my site with the trial version it would take me to flatburger but entering the activation keys generated an incorrect format error.

I then installed the production version (downloaded from snowcovered) and entered my activation keys in the Add Video module and everything works fine.

I'm posting because I did not find this in the docs.

Excellent module, we're really excited about using it for real now.

Steven Webster
dnnOsphere.com, An Independant Community for DNN Users
Pengtsen R
Posts:13551


06/19/2007 1:08 PM  
Steven, thanks for your clarificatoin.

This product also can be purchased from FlatBurger, in this situation FlatBurger will issue you an activation key, this key can be used to activate the trial package.

Thanks.

Pengtsen R
http://www.bizmodules.net
Steven Webster
Posts:92
Diamond Member


01/13/2010 1:31 PM  
Is there a way to reset activation keys? I am moving servers and for some reason all of my licenses deactivated


Steven Webster
dnnOsphere.com, An Independant Community for DNN Users
Steven Webster
Posts:92
Diamond Member


01/14/2010 10:50 AM  
I should point out that I haven't moved yet...but all four of my installs are showing not licensed messages all of a sudden and my license keys are coming up invalid.

What happened? Please help!

Steven Webster
dnnOsphere.com, An Independant Community for DNN Users
Pengtsen R
Posts:13551


01/17/2010 12:00 AM  
so you are using a flatburger version? if so, please contact us by email and we will help you to reactivate it.

Pengtsen R
http://www.bizmodules.net
Steven Webster
Posts:92
Diamond Member


01/17/2010 6:41 PM  
No, purchased through snowcovered. What email address?

Steven Webster
dnnOsphere.com, An Independant Community for DNN Users
Pengtsen R
Posts:13551


01/19/2010 11:00 PM  
I think you already got a reply from us.

Pengtsen R
http://www.bizmodules.net
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