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Subject: Activation problem
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mamuli mamulishvili
Posts:37
Golden Member

02/03/2009 12:23 PM  

First of all I wish you all the best in your business.

It’s more th
an one year as I purchased your products (
Ultra Media Gallery and UVG)… When I got uvg from marketplace.com, it was 1.5 version and you helped me to upgrade to version 2 (in that time they had only 1.5 version)… Then you gave me version 2.3.

One month ago, I reinstalled OS on my server (All my sites were and are running from my own server), UVG stopped working, asking activation key. I have serial but it does not help…

Dear Pengtsen, can you show me right way to solve this problem? - how it is possible to get activation key or upgrade to version 3

 

I can send my invoice info

Pengtsen R
Posts:13551


02/04/2009 8:23 AM  
One month ago, I reinstalled OS on my server (All my sites were and are running from my own server), UVG stopped working, asking activation key. I have serial but it does not help…


======================

I guess Network Service account no longer have Read/write permission on your /bin folder, so you get this problem.

Pengtsen R
http://www.bizmodules.net
mamuli mamulishvili
Posts:37
Golden Member

02/06/2009 8:54 AM  


======================

I guess Network Service account no longer have Read/write permission on your /bin folder, so you get this problem.
Hi

/bin folder has read and write permission but...

If you wish to check, I can give you permission to access on my server remotely

Pengtsen R
Posts:13551


02/07/2009 7:50 AM  
did you change your server ip, and the root folder of your website?

if you site were in d:\aaa, and now is in d:\bbb, you will be required to activate it again.

Pengtsen R
http://www.bizmodules.net
mamuli mamulishvili
Posts:37
Golden Member

02/14/2009 7:58 PM  
Thank you very much, Pengtsen... You gave me right direction - Now my video module is working...

-----------

Pengtsen R
Posts:13551


02/14/2009 10:54 PM  
glad to hear about it :)

Pengtsen R
http://www.bizmodules.net
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